I went on a cruise in April 2008 and decided to book through cave-tubing.com because of the great reviews I had read and the ability to save some money on excursions. There were four of us in our party and we received confirmation immediately from Yhony. He also responded to my questions quickly and professionally. One good thing is that no one pays until the end of the trip, so the guys really work hard to earn their money.
We had Timmy as our guide and he was EXCELLENT. He worked hard moving us through three caves and the open river as well. He was funny, entertaining, and fun. He also provided some interesting information about what we were seeing in the caves. During the trip, we saw the group from the cruise ship and they were struggling, trying to grab onto our tubes. It is well worth your time and money to go with cave-tubing.com The bus ride there and back were informative and fun. I would strongly recommend this trip.

We decided to book online rather than through our cruise ship. We received very prompt replies. Because of tropical storm Andrew hitting Belize, our itinerary changed not only days but the length of time in Belize. I sent an e-mail from the ship which was immediately replied to. I was worried about getting back to the ship in time since our time in port was cut by 2 hours. The folks at Cave-Tubing.com made it perfectly clear to us that they would definitely have us back to our ship with time to spare. We had a great time. With our limited time, we tubed through 2 caves while ALL other tour groups did one. Cave-Tubing.com had us back at the port with plenty of time to spare. Cave-Tubing.com is the best!

Booked this tour online prior to sailing with Carnival. E-mail confirmation was received and was met at the ship terminal as stated. We left on air conditioned bus and were entertained as we rode to the site. Everything was handled by guides. Never had to get up out of the tubes the entire time. When the river was low the guides pulled everyone through. Other people using other guides had to go at it alone. They are much cheaper than the cruise line and you can see a big difference in the guides.
Would use them again.

We arrived on the Carnival Valor and booked this tour via the internet before we started the cruise. On arrival at the dock they were easy to locate and very friendly, quickly whisking you off to your aircon bus....They guides entertain you on the 45 min drive to the caves making time pass very quickly. In the water the guides worked very hard to make sure that everyone kept flowing down the stream and didnt get stuck - not that i can say the same for the cruise ship tours. At the drop off/pick up point there are changing fascilities to get back into dry cloths for the drive back...I would recommend this tour to anyone and avoid booking via the cruise ship...you get better personal treatment!