The worst service I've ever had at a Radisson. Many of the staff were rude and surly, especially at reception. we'd been travelling for a couple of weeks and may not have fit the reception staffs view of what a Radisson customer should look like. That shouldnt matter and everyone should be treated politely and fairly.

The plus points are that there are a number of bars and restaurants (though the staff try and close early!) and its a safe option if you have a flight out of Belize City.

We stayed at this hotel for one night in December. We booked a Bed and Breakfast package online in a Club Tower room. We asked for a kingsize bed, but got two doubles. The hotel is quite nice, but dated in terms of decor. Room was large and clean and very well equipped. It had a beautiful view of the ocean. I thought the management was somewhat disorganized. Had to argue with the staff several times (at check-in and at check-out) that my prepaid rate included breakfast vouchers. They did not have this in the system, but fortunately I had brought reservation copy from home. Fitness room is very, very basic. Pool looked OK, but is small.

This Radisson is like an oasis in the desert. It's a welcome respite, with water; but it's still stuck in a not-too-desireable spot, and doesn't offer real pleasure.

Rooms and public areas are maintained, but worn; the staff was friendly to us, but I noticed responses in kind to others less tolerant; the facilities were good, but not luxuriant. And, above all, it is located in a city that doesn't offer much in the way of exciting alternatives.

The full fledged restaurants served disappointing fare. Across the road, the bakery/cafe was no salvation. High points were the burgers and pizza from the bar near the hotel pool. And, there, service detracted from the pleasing flavors.

The poolside layout was awkward in that there was little space to manipulate the chairs to face the sun. One side is good early, but not late, and vice versa. Only a handful of chairs are good long-term.

On the up side, there are a couple of nice places to dine nearby. I do recommend the Harbor View Restaurant. Although I have read warnings about concerns for safety, we had no bother visiting several markets close by to shop for souvenirs. And the wonderful little anthropology museum is only a few minutes walk away.

The staff at the tour service desk were lovely as well, and the tours booked through the hotel were all very well run and worth the price.

We arrived having heard that this was the place to stay in Belize City.
It turned out that we were so badly received at check in that we turned around and left 30 minutes later.
The staff made us wait without giving us any indications of what the hold up was and when i asked them they were rude and aggressive with me !
The room was not ready and we had to wait ! It was clearly passed check in time. How can a hotel with so many rooms not have ours ready when we booked over a week in advance ?
We were immediately given a print out upon arrival (we did even get a verbal apology ) that the restaurant would be limited to sandwichs and nothing else.
This is clearly no to the standard of any real Radisson that one can visit anywhere in the world.
This experience showed us that it is very poorly managed.
It ruined what was supposed to be a special night in Belize.