We booked our adventures through the hotel and they were great meeing our requests. My husband and I had a great time at this hotel. The restaurant was great, pool area was great, location was great. The staff was fantastic.

My husband and I stayed here for one night in between our stay at Caves Branch Lodge and joining the Slickrock group for our 4 nights on Glover's atoll. Clean rooms, decent restaurant, food choices range from very good to average. Hotel lobby has a business center where you can pay a very reasonable rate of about 9 BZ/hr for internet. The hotel is located nearby the airport and on the outskirts of Belize City, so the location was a perfect stopover point. The hotel also offers tours to various popular day trips so it would be fine for a 2-3 night stay as well. Most staff were very friendly, a few were indifferent. Bed comfort was decent, not great but as to be expected. Since so many people travel to different parts of Belize, this hotel is perfect for the 1st, mid part or last night of your trip.

Stopped here overnight following for flight home at the end our stay in Belize. Everything we needed for a relaxing last day. A room was ready even though we arrived early, the staff were friendly and the room was great.
Lovely garden to walk round, large clean pool and excellent restaurant.

The Best Western Biltmore in Belize City is fine for a day or two. But I would not make it a destination hotel. For that matter Belize City is not a destination spot....

We stayed at the Biltmore on the tail end of our trip to Belize, using it as a base to take a day tour of Mayan archeology sites and be close to the airport. It worked well for that purpose.

Rooms are smallish, but standard fare. Restaurant is passable. Location requires a cab ride to get anywhere besides the grocery store down the block. But it is clean and comfortable enough.

The pool is a highlight. The hotel surrounds it, and when you are there it's like an oasis.

Service was quite good. We had a problem during check in, specifically a guest who was supposed to leave decided not to, thereby occupying my parents' reserved room. The front desk manager worked hard to find a solution, including arranging for they to stay at a nearby B&B at the hotel's cost. When I finally pointed out that they needed to move the guest who was overstaying his reservation to the B&B so my parents could have the room they already paid for they did just that, with little argument.

Otherwise an average hotel, good for a stopover or 1 day tour base, and not a destination.