Having been travelling in Belize at many smaller, family run hotels, we booked 3 nights here to relax before travelling back to the UK. What a disappointment. At first glance the hotel entrance and rooms seem clean and a good size - with a nice pool and grounds. However, do not expect to receive a drink from the poolbar - we gave up when we had note received our drinks after an hour's wait - and this after our first three choices not being available. So, then we went to the hotel restaurant for dinner - we all chose meals - only to be told after 10 minutes that none of our choices were available - when we finally did receive food, in two out of three dinners the food was off! The next day was very much the same except that it was not possible for the pool bar to provide coke, diet coke or the local rum (despite shops outside and the distillery five minutes away). We also did not receive towels this day - and despite phoning housekeeping and reception and just about everyone else on the phone list - none were available for 24 hours! The last day I did speak to housekeeping requesting towels - the girl walked off mumbling - two hours later some towels did arrive. On the mornig of our departure, we were woken up by a member of hotel staff asking when we would be checing out as they needed the room - she knocked at 07.45. I will never book with Best Western again.

The Biltmore is the base for an annual fishing trip which I joined this year. It is as good as any mid-range Best Western hotel in the US. Clean, fairly quiet (as quiet as a tropical hotel with room air conditioners can be), nice pool and a pretty good dining room. As our dinners each night consisted of fish the group had caught (snook is terrific), we got pretty used to the fare. Location is OK on the main road to town. The rooms are to the rear of the hotel, so road noise is not a problem. Internet access is fairly expensive at $6 US/hr.
Overall, a nice place to stay with no significant plusses or minuses.

Nice enough hotel not far from the international airport. The location is along a strip of highway between the airport and the city itself. Air conditioner and hot water are included. Pool is nice. There is a modern grocery store and pharmacy (Brodies) along with a ScotiaBank branch within walking distance.

We were delayed getting into Dallas for our flight (7 of us total) and stayed two nights at this hotel. There is nothing around it for miles, but when you walk in the lobby is pleasant and the pool fairly clean and lush. Our room was large by US standards, had a vaulted ceiling, ceiling fan and air conditioning. So far, so good. I did find a few bugs in my bed, however, didn't worry about that too much since, after all, bugs are part of the whole Belize experience, but it did make me wonder if our sheets had been washed.
Unfortunately, the service in the restaurant was horrible. The waitress obviously hated her job and the hostess wasn't
much better. I had to ask for my missing breakfast items, upon which I got a shrug and a glass of orange juice about 15 min. later. No smiles, no apology. Another time we ordered a simple plate of nachos poolside After more than an hour, we had to ask for them. Somehow the order had been lost; again, no apologies or smiles. The cleaning crew was a bit better, but we had to ask for a couple extra towels twice (we had two in our room, but there were four of us total) and never did receive them. In a 2nd room, the cleaner took my poor mother's towels to clean and never brought any back. My mother walked around and found the cleaning person to ask for a towel off the cart and she told her she couldn't have one, that they were for other rooms. MANAGEMENT: GET A NEW RESTAURANT AND CLEANING CREW!!! Overall, I would stay here again for the convenience factor (close to the airport), but for no other reason!