We got a great price for this hotel because of the time of year. It's really beautiful. The rooms are large and luxurious. The new pool area is awesome. The lazy river was nice and the big pod chairs are great.

I knew about the valet parking charge and resort fees beforehand, so I wasn't surprised by them. But 30 a day is steep considering tips and that you're in the Miami suburbs. Maybe that's a pet peeve of mine. I find valet parking to just be annoying.

Where this hotel fails is with service. The staff is nice, but there were just lots of little things that weren't right. There is no accessible ice machine for guests and the ice bucket is only filled once at night. If you want ice any other time of the day you need to call room service. That's annoying.

The elevator broke and no one put a sign up to let us know it was broken. They couldn't tell us when it would be fixed. We were with an 88 year old and a 2 year old. That would have been BAD if the elevator didn't work because we were on the 6th floor. (It did get fixed in a couple of hours.)

As another reviewer said, housekeeping was very odd. We constantly seemed to be running into the housekeeper in our rooms, which has never happened before. They were always late. It was just odd and kind of annoying.

The spa was nice. The exercise room is adequate. My massage therapist talked through the whole massage, but I guess I could have asked her for silence. Still, at those prices I would like to have relaxation!

The best part were the buffet breakfasts which were included in our package. They were really great and I gained weight from them!

Overall, I liked the trip and the hotel is really gorgeous, but I probably wouldn't stay here again even with a fantastic rate.

I was totally shocked when I read the reviews of Fairmont Turnberry Isle that were recently posted. It's like those reviewers were in a different hotel.

My family stayed there for 2 nights and we had a very wonderful & outstanding experience. However, it didn't mean that the hotel was perfect. There were minor problems but someone came to fix them right away (e.g., screw came off shower door handle, lower shower wouldn't stay in place, beach club too far away, cushions on beach chairs not clean enough). These minor issues were so trivial that they did not bother us too much or take the enjoyment away from our stay.

The fact that we were upgraded to a deluxe room close to 600 sq. ft. at 8:30 a.m. on early Sunday morning after our cruise ship docked was a huge compliment. We were so tired that having a room at that time which enabled us to have a few hours' sleep was added bonus (I was going to pay for the extra hours if they were to charge us). Our friends who stayed in a different hotel close to the airport had to wait till 3 p.m. to get a room, even though the hotel had empty rooms. They were told that their room type was not available. However, at 3 p.m. they got an upgrade to suites that were vacant at 8:30 a.m. that morning. If hotel staff did not want to accommodate your needs, there's nothing you could do. So we were very thankful to the highly accommodating Fairmont Front desk staff.

When we dined in the dining room, we were greeted by many waiters by our names even though we were only introduced to one. They even remembered us when we went for breakfast the following morning. The service was top-notched. Breakfast was $34 (incl. tip & tax) which was not quite worth it. The food was only average.

The pools, the lazy river with lots of transparent tubes (some were doubles) for guests to use and the comfy cabanas were all fantastic. Poolside food was not that expensive, only $66 for 4 cocktails & 2 main dishes. As for resort fees and valet parking, it's to be expected in most Miami beach hotels. Thanks to most Tripadvisor Miami hotel reviewers as they have mentioned it in their reviews, so all these added costs were to be expected.

Sign up to become their President Club member, so you get free internet in all Fairmont properties.

After all, I enjoyed my stay at the resort very much and would stay there again.

When booking reservations at this resort be sure to add an extra $57 per day to the daily room cost for mandatory hidden resort fees that are not included in the price that you are quoted when making reservations (plus the normal 13% tax).

My wife and I spent 6 days at this resort and I was initially annoyed on day 1 to find that I would be charged a mandatory $30 per day fee for valet parking. Which by the way you have no choice but to accept because there is no regular parking available on site. Later after checking out I was then surprised to find that we were also charged a $27.12 daily resort fee just for staying at the hotel. In my opinion I think that both of these fees should have been included in the final price that I was quoted when booking the room. I personally was very annoyed to find my stay to be $285 higher than I was quoted when making reservations.

This hotel is really luxuriois. We rent two large rooms, 700 sq feet, and the rooms are really beautiful. Yet the service is not at all a 4* service: we have to wait three hoiurs to get one of the two rooms, without even a word, nor a gift despite the fact that on the site they engaged theirselves for the room at 4 PM.

Second we were charged 30$ for valet parking which was mandatory, and not indicated in the web site when we made our reservation.

Third we were charged with resort fees which were not on the web site neither, and had to pay since they take this directly on our credit car. We sent a reclammation, without even an answer from the customer service.

Three times we asked things to the room service, no answer three time

Each day the rooms were made very late, while we were in the room, never while we were outside.

This is a really bad experience we had, and no one to complain with, we were just numbers, an awfull experience, for this price!!!