We had a good time at the Katella Palms. The shuttle runs every hour on the hour, from an hour prior to opening until close, it was prompt and sometimes it came to pick us up a little early and came back to pick up others, so our wait was very minimal, which was great. The beds were comfortable, and it was quiet, the rooms were not where you could hear every move the other room next to you, was making. The restaurant was nice and the people were friendly and the kids ate for free which was nice. The room had a small table and chairs to sit on too. The room was pretty good sized and was clean. Included was a shower cap, Q-tips, file, cotton balls, shampoo, lotion, soap. They also had a hairdryer, iron, and ironing board, and coffee maker, also a safe if you needed it. There was lots of parking as well. They had a sportsbar on site as well but we did not go there, but it looked nice. The pool was not heated but the jacuzzi was warm and nice and clean. All and all it was a great experience, I would give it a thumbs up and was economical as well.
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