We stayed here for three nights at the end of July. Mixed feelings on this one. The room was typical motel standard, comfortable but a little damp smelling, but clean all the same. Avoid a room overlooking the pool area as the kids will drive you mad until very late in the evenings......We used the restaurant next to the hotel for breakfast, and this was ok. Another place not to stay if you want to relax but to be expected I suppose as it is cheap and close to Disney !

I reserved a room to stay at the Katella Palms for the last week in July. When I called to inquire about the accomodations, the front desk clerk was not only rude, but apathetic and appeared annoyed that I was wasting his time with any questions. I cancelled my reservation on the spot. If that is the type of person that is the first contact with a potential guess, count me out!

Caution - don't accept rooms 248-251 or 345-348, 152, 252, 200, 100 or 145-147. These are located above/next to a fricking dance hall. Great for Wedding receptions full of Drunk patrons blasting music until 3 AM. No kidding, we made the mistake of staying there to enjoy Disney's 50th - so did a Mexican wedding party. BIG MISTAKE. They would not allow us to change rooms, and the lady (night desk chick $%##!!) was as rude as can be. Joeseph, the previous night guy was magnificant - he knew what courtesy and service was all about. But was absent for a day during the party. The dance hall is converted motel rooms, so you could not tell by looking at the rooms what was inside. I felt bad for telling my kids to walk softly on the floor so we wouldnt' disturb the people downstairs.

The rooms was not badly outfitted, relatively modern. But the miad service turned off the A/C every time we left the room. At least the Pool worked.

There is NO Wireless Internet in the rooms. Only at the front reception area of the motel. And it's $10 per hour. Their advertising was VERY misleading in that respect.

Shuttle service to Disneyland was exceptional, and the Men (non-caucasian) at the front desk were professional. They helped us book LA tours, and lots of other little things, but the caucasian females were low in the gene pool of courtesy and service. Very strange.

We left wondering if we should have just stayed the Disneyland Hotel.

My family and I stayed here on July 30th, 2005. I can’t believe that this was a good neighbor hotel through Disney. The staff was very rude and unhelpful. The toilet leaked all over the floor, the carpet was nasty. The room smelled like mold. If you are planning to have an enjoyable Disney weekend FIND ANOTHER HOTEL.