We stayed at this motel, room 210, and we killed a bug in the bed. I think it was a bedbug but I'm not sure.
2 weeks later we all had to be treated for scabies. this was very expensive and I asked that they pay half of medicine and half of MD visits. Dorina, Manager, can't authorize that she has to talk to owner. 2 1/2 weeks later I call her, because she is ignoring my e-mail. and she offers me 1/2 of what we paid for our room. Because "this is a condition you get from people to people contact" However, it gets in the mattresses and bedding and pillows etc. She (Dorina) assured me she had no other complaints and they vacuum the rooms and wash the bedding between each customer in hot water. The cleaning lady was next door when we arrived and I only saw sheets and towels in her cart. NO blankets or bedspreads or pillows.
I called the 800 # to get their phone # so I could call and Michelle that I talked to there was very rude and assured me that she couldn't help me with the reimbursement. And all I asked her for was their phone #.
The pool and the hot tub had enough sand and leaves in the bottom you might as well have went to the beach.
The carpet and mattress was stained. Tub had a black ring in it. I have seen cleaner rest areas along the freeway.
By the way if you stay here don't expect any help from the corporate office, they just tell you that it is independantly owned and opperated and they will forward you to the Manager. Who won't help you.

I thought this hotel was good and it was for us, but not anymore since I am home. The last stay a man asked our visa card and go to the back away from his desk, now a month later we know he is the one who gave our code to a person in saoudi arabia and that friend of the man is having all our money now and our bank account is empty, please be carefull with visa cards people

Bed Bugs, need I say more? (see the picutres of one of the bed bugs and the stained mattress) The worst hotel experience ever! I'm not sure if you've ever been bitten by bed bugs, but it is Not a pleasant experience. First, after showing the front office lady the bug bites all over my body (I stopped counting at 20), I was told that they were fleas and that I brought them in. It wasn't until the exterminator showed up and confirmed that they were indeed bed bugs and that the mattress needed to be thrown away, that the receptionist gave us a different room.

Simply unbelievable! I regret trying to save a couple of bucks and staying at this dump. Worst service ever, and worst hotel experience ever. I did learn something new from the front office lady, no matter how much you are at fault, blame it on the customer.

The room is larger than most hotel rooms. The room had a coffee pot, blow dryer,refrigerator & safe and you can pay $5.00 a day to have a microwave. Don't forget your shampoo, conditioner or lotion because you won't find any in your room. The bathroom is the only place it could use some help but compared to a lot of hotels that are much more expensive it was up to par. If you are staying here to visit Disneyland you will need to plan on driving to the park or taking the Anaheim shuttle (which cost $3.00 per day per person). It is not that far but after a day at the park you would not want to walk back to the hotel. If you purchase your hotel stay through Hotwire you will have to pay a resort fee of approx. $5.00 a day when you arrive. The breakfast consists of sweet rolls, juice, hot chocolate & coffee. We did not use the pool but it looked fine. The parking is very limited and confined. I would not want to bring our big truck and try to park it in there. The men that worked the office were very friendly and helpful. For the price ($67.00+) I would stay here again.