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Comfort Inn Downtown DC / Convention Center: Traveler Reviews


1201 13th St NW, Washington DC, DC 20005
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Business Center Fitness Center Free High-Speed Internet
Check Rates and Availability: $257 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Comfort Inn Downtown DC / Convention Center

( 6-10 of 41 )
“Boycott this Hotel”

Comfort Inn Downtown DC / Convention Center

1 of 5 stars
chas5226
May 19, 2008

When I arrived for check-in was told they had overbooked and they were sending me to another "comparable" hotel. They offered very little sympathy or excuse. I was in town for a convention and the Comfort Inn was walking distance. The "comparable" hotel was a run-down Howard Johnson 2 miles away in a very seedy part of town (read reviews of Ho_JO Union Station to get a sense). When the cab pulled into the parking lot there was a fight going on between young thugs and soon police were everywhere. The "staff" consisted of 1 young person in a small office behind 2 inches of bullet-proof glass. He was not very helpful except to advise me not to walk around in the area. The room was filthy and smelled of urine, and I was stuck there for the evening/night with nothing available to eat or drink. When I called the Comfort to express my shock at where they had sent me they once again were dismissive and said there was nothing they could do.

I do not know what it is like to stay at the Comfort Inn, I wish I did. What I can say is that I cannot believe they would ever treat any customer like this. All I can do is try and spread the word in hopes that future potential customers will choose to stay elsewhere.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chas5226's Summary
Date of Stay: May 2008
Traveled with: Business colleagues
Visit was for: Business
Age group: 35-49
Member since: May 19, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Check in / front desk
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $257 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Exceeds expectations”

Comfort Inn Downtown DC / Convention Center

Apr 5, 2008
1/1 found this review helpful

Exceeds expectation. Great rate in an overpriced city. Spotless room and quiet. Breakfast excellent. Laundry machine a plus. Close to everything. Walk to trendy 14th Street. Property slightly dated.

  • This TripAdvisor Member:
    • Liked — Great value
    • Disliked — Furnishings a tad dated
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2Midwest's Summary
Date of Stay: April 2007
Member since: November 29, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service
Was this review helpful? Yes No
Check Rates
Average price*: $257 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Terrific Hotel Staff!!!”

Comfort Inn Downtown DC / Convention Center

5 of 5 stars
Las Vegas, NV
Apr 4, 2008

I’ve stayed at a number of DC hotels, but the staff at the Comfort Inn was even better than hotels that cost three times as much. Their manager is in the breakfast room every morning pouring coffee and talking to guest to make sure they’re having a good stay. He even gave us tips on site seeing, and where to eat along the way. It helps when you have a local giving you tips.

The room was small, but VERY clean. We will definitely recommend this hotel to family and friends.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wanderer447's Summary
Date of Stay: April 2008
Member since: April 04, 2008
Was this review helpful? Yes No
Check Rates
Average price*: $257 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Good location and value for money”

Comfort Inn Downtown DC / Convention Center

4 of 5 stars
Wellington
Mar 4, 2008

Not right in the middle of town but close enough to walk to the Mall, White House etc, and has lots of restaurants and shops within easy walking distance.

Our room was nice, the staff were pleasant and helpful, there is a PC with free internet access, free newspapers etc and a decent light breakfast. There is a guest laundry with coin oeprated machines as well which is really helpful.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BillyandNic's Summary
Date of Stay: February 2008
Member since: October 29, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service
Was this review helpful? Yes No
Check Rates
Average price*: $257 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Do not pay rack rate but a good value if you can get a discount rate”

Comfort Inn Downtown DC / Convention Center

3 of 5 stars
Binghamton, NY
Dec 1, 2007
1/1 found this review helpful

I stayed at the Comfort Inn for two nights while at a conference. At a discounted rate of $99.00 a night I found the hotel to be good value for the money (given hotel prices in DC!) but nothing grand. Room was very small but clean and the bed comfortable. I found the staff helpful and polite and breakfast was ok - espcially for the price - free. I will stay again if I can get a discount price. At the rack rate for this hotel there are many better places to stay in in DC.

  • This TripAdvisor Member:
    • Liked — value
    • Disliked — small room
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vaquero viajero's Summary
Date of Stay: November 2007
Traveled with: Solo traveler
Visit was for: Business
Age group: 50-64
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Girlfriend getaway, Older travelers
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Great pool scene, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $257 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Comfort Inn Downtown DC / Convention Center

( 6-10 of 41 )
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Comfort Inn Downtown DC / Convention Center Also Known As

Address: 1201 13th St NW, Washington DC, DC 20005