First the good. The hotel lobby is beautiful, the landscaping is beautiful, in fact the only location where we heard the coqui, the famous frog of Puerto Rico. The breakfasts were very nice.

Now the bad. We were promised a beach view room. What we got was not beach view, but tree view. We took pics of all the palm trees, etc. that were the"beach view room". Interestingly, the room next door did have a beach view, the trees were still below the balcony, why didn't we get that one? We were also very tired from the drive and wanted to relax with a drink by and in the pool. The pool area was over-run with kids. We tried to sit by the pool and" our moment "was interrupted by a kid trying to climb the palm tree next to my chair. Needless to say, totally unenjoyable. I'm sure it was for the parents and their kids, afterall it was a day care center, free baby sitting area. They didn't even try to curtail their kids. And of course, the staff said nothing to them. We moved and went over to the bar, hoping at least kids won't be running around over there. Well, the music was extremely loud, the bartenders went out of their way to ignore you, and yes, kids also came over to the bar area. Such fun!!!
The only peace and quiet we enjoyed there was at dusk on the beach in our lounge chairs, away from the hotel and its noise.
If you stay there on the weekend a band plays music loudly til 10 or 11 pm, so be prepared!
I complained to the staff over the phone about the kids over-running the pool area, and asked if there is an adult hour for swimming. She laughed and said we have families here, and no there isn't an adult swimming time. So, I guess kids rule at this hotel!!! BE FORE-WARNED! I also complained to Hotels.com about our not getting an ocean view room hoping to get a refund or at least compensated some how, NO SUCH LUCK!!! AGAIN A WARNING!!!

Stayed here for a 45 day work trip. Nice grounds, comfy open air lobby. Was with a group of 35 co-workers, and the hotel had everything together and the check in was a smooth process which usually never happens when we travel.

Rooms were sufficient in size, but a little plain. The room was always kept clean, and my maid Maribel knew I worked nights so she worked around my schedule to make sure not to disturb my sleep.

Wireless internet is spotty, and your best bet is to bring a CAT V cable to hardwire your laptop. They didnt have any cables available at the front desk but lucky I had a 4 footer with me. Rincon is not the center of the tech world so you may have trouble finding one if you forget yours.

Nice pool and outside bar. Beach nice and clean, but if you snorkel or scuba, you need to try elsewhere, not much bottom structure attracting all the fish.

Overall a very nice place, and would visit it again.

We stayed for two nights during the Presidents' Week holiday, so we expected it to be very crowded, which it pleasantly was not. The lobby was lovely and gave the feeling of a larger, more luxurious hotel. Glad to have a small game room in the lobby with a great air hockey table for my teenager. The pool is lovely and large, and usually no problem finding a chair. The beach was okay with only a few chairs. The beachfront area in front of this u-shaped hotel was small, but you had a lot of beach to walk on on either side. There were other small hotels to the left and a water sports rental place not far that had jetskis, banana boat rides, kayaks, etc. (but no sailboats). The beach was ordinary, with some waves and water more dark green, like the Atlantic. Rooms were ordinary, clean, of the Holiday Inn type of decor and size with a small balcony. The hotel has a sweet courtyard with a kids swings area and a garden with lots of hammocks and a couple of picnic tables for shady napping or reading - a nice touch. Good service at the front desk and by housekeeping. The gift shop was never open; nor was the wine bar in the lobby. Room service got most of our orders wrong. The room comes with free buffet breakfast, which was fine for free - the usual stuff, eggs, breakfast meats, greasy potatoes, some fruit, yogurt...but very good coffee. Not sure if I'd stay in the same place when I come back to Rincon. I'd probably want to stay in a funkier, smaller place near the surfing beaches or one of the paradors to get more local culture.

The good.
The hotel is well maintained, clean, with pleasant grounds, a nice large (albeit shallow)pool, nice poolside bar, and an excellent location on one of the best beaches in Rincon. It really is very nice. Oh, and the sunsets are to die for.

The Bad.
Get your reservation confirmation in writing as they are not above changing the deal prior to arrival. It took quite a bit of effort (even after booking in June for New Years) to get a written confirmation.

The "Beach Cabana" rooms are not cabanas at all but simply ground floor rooms of the hotel. When we discovered this, we asked to be moved and were promptly found a room on the third floor.

The views from the balconies are pretty much non-existent except for maybe 10 or 15 rooms at the very ocean end due to palm trees which have grown so tall and lush as to blot out any view. If you like palm fronds, you'll love it.

The air conditioning units blow hot air right on to the balcony so there is no sitting on the balcony while the AC is running. By morning, the balcony is very warm, too warm to enjoy.

Noisy. It seemed there was a wedding every night, and loud music was constantly blaring. At one point, there were two receptions going on at the same time and the resultant cacaphony at 10:30 pm was enough to rouse me to complain, twice. A real drag.

The Ugly.

The food service was abysmal. The breakfast buffet was fine, lunch extremely iffy, once you got it which was often 40 or more minutes. The dinners provided with the meal plan were really bad. Whatever you do, don't get a meal plan. There are a lot of really great places to eat in Rincon, enjoy them.

The Bottom Line.

If you are looking for a resort style hotel with a big pool and swim up bar, this is the only game in town. And the kids will love it! All the kids I saw were having a blast.

Would I go back? Maybe, but only because I am armed with the knowledge I have now and wouldn't be so disappointed.