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AC Avenida de America Hotel: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 22 Reviews
5.0 of 5 stars
8
4.0 of 5 stars
9
3.0 of 5 stars
3
2.0 of 5 stars
1
1.0 of 5 stars
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TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#165 of 451 hotels in Madrid
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  • Rooms: 145
  • Address: Cartagena 83-85 Madrid 28028 Spain
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Hotel offers modern facilities; located next to the Juan Carlos I fair encloser, near public transportation and the motorways. This description is based on information provided by the hotel.
Business Center Free High-Speed Internet Restaurant Room Service
Check Rates: $153 (€121) Avg. Price
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TripAdvisor Traveler Reviews

Reviews of AC Avenida de America Hotel

( 2-6 of 22 )
“Worst Reception Ever”

AC Avenida de America Hotel

Aug 20, 2008

Upon my arrival i was greeted by a stern woman.
I have read some not so good reviews, but the budget was tight but the rooms looked great!

The staff don't speak english and i can speak a little spanish but they should try also.

The hotel manager which was an older looking woman was just soooo rude!
I would never visit this hotel again. The Hotel room i stayed in the windows were dirty, not cleaned for weeks!
In house menu is far too expensive.
I would give this hotel a miss if i was you!
Cold manners better hotels in Madrid than this one.
The hotel is in a neighbourhood and you hear traffic all night. plus people living across from the hotel can see into your room.

  • This TripAdvisor Member:
    • Liked — when i had to check out
    • Disliked — dirty windows
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
August6669's Summary
Date of Stay: August 2008
Traveled with: Solo traveler
Visit was for: Hobbies / interest / culture
Age group: 25-34
Member since: January 30, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $153 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Good hotel, terrible reception”

AC Avenida de America Hotel

Jul 29, 2008

The hotel is good, in a good location and offering a free minibar is great. Especially when you are visiting Madrid during summer.
The rooms are clean and everything looks nice and new.
The minus point goes to the reception. I was treated like a dog (or even worse). There is a receptionist who is unfriendly and looks tired of his job or something like that. I have never being treated like that in any other hotel and I couldn't move from there as I would be charged for 1 night.
Unfortunately that's the only memory I will bring from this hotel.

PS. In other hand I got an amazing service from the hotel security guard. If you have any questions about the town you can always come to him. In fact he should be doing the reception service instead of the ones there.

  • This TripAdvisor Member:
    • Liked — The facilities
    • Disliked — The reception
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HellCat74's Summary
Date of Stay: July 2008
Traveled with: Business colleagues
Visit was for: Business
Age group: 35-49
Member since: July 29, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $153 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Free minibar in great hotel”

AC Avenida de America Hotel

3 of 5 stars
Cheshire
May 22, 2008

This hotel is in a great location, not far from the airport as well as being only a short taxi ride to the bars and restaurants.

The continental breakfast were quite basic and not very appitising so ate out after the first one.

It is a very modern looking hotel with great, clean rooms. A free minibar is good with extras down in reception to stock up on!!

Everywhere is a taxi-ride, but we expected that!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
coxjon's Summary
Date of Stay: November 2007
Member since: May 20, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $153 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Great hotel located near the Metro”

AC Avenida de America Hotel

Feb 19, 2008

I really like the location of this hotel. It is very convenient to the Metro which makes it a simple trip to and from the Airport. There are a couple of local Tapas Bars in the area that are quite good. If you want to play tourist it is an easy trip on the Metro to get to any area of Madrid. At 7,50 Euros for a 10 trip pass it is a great way to get around.

I like the AC properties because there is a standard across all of them that is good. It is nice to know what to expect when you use these properties.

There was one drawback this time. The AC properties in Spain have turned off their air conditioning for the winter. This makes the room very warm and stuffy. I had to open the windows - or door in this case, to make the room bearable at night. For this class of hotel, one would expect the air conditioning to remain available irregardless of the season.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wylie31's Summary
Date of Stay: February 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 50-64
Member since: April 09, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
Great pool scene, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $153 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Great hotel if...”

AC Avenida de America Hotel

4 of 5 stars
London, UK
Jun 17, 2007
2/2 found this review helpful

you don't mind staying a little bit north of the main sights in the city. It's worth booking if you're getting it at a much cheaper price than the city centre hotels.

We were a 5 minute bus ride from the shops in the Salamanca district and the downtown area around Cheuca, Retiro, Prado Museum (Bus No.1). There was a bus stop within a 2 minute walk in either direction out of the hotel.

We bought a metro/bus ticket which gave us 10 single rides for Euro 6.40 which was fantastic value (we preferred the buses to the metro).

As for the hotel...it was modern, clean, reasonably priced and in a decent enough neighbourhood (we were 2 girls travelling for a weekend away).

Reception staff were friendly and helpful. I'm not sure if it was a busy period for the hotel but we were never disturbed by other guests during the night (as we were the last time we stayed in another hotel in Madrid).

The room was a very good size - 2 lovely twin beds - even more comfortable than our beds at home! It was well decorated - lovely wood and glass decor.

Bathroom was clean and a good size. The minibar is free but we didn't really make much use of it. TV only had 1 English speaking channel (CNN news!) but we weren't in the hotel room much.

There is also a shuttle which can pick you up and drop you off from the airport - you have to book it beforehand with the hotel - which is a bit of a pain as they don't have any contact details on their website! We had to call a friend in Madrid to get the details and book it for us! However, the shuttle was waiting when we arrived and the driver was very friendly, chatty and showed us a bit of the sights along the way.

The only thing we didn't like was that the hotel did not provide an iron and ironing board - if you wanted something ironed, you had to use their laundry service, which of course will cost you! And the fact that the airport shuttle only operates Monday to Friday! The taxi fare on the sunday cost us Euro 22 for a 5-10 minute drive!

We didn't have breakfast or make use of the fitness suite.

There is a hotel just across the road from the AC Avenida which has a rooftop bar which has views over the city and is apparently worth a visit - but we didn't get a chance.

All in all - well worth booking if you don't mind not being in the centre of the sights.

  • This TripAdvisor Member:
    • Liked — Quality of the room
    • Disliked — No ironing facility!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeenaP's Summary
Date of Stay: June 2007
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 35-49
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $153 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of AC Avenida de America Hotel

( 2-6 of 22 )
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AC Avenida de America Hotel Address

Cartagena 83-85, Madrid 28028, Spain