The Ritz Madrid is truly one of Europe's grand old hotels. It is in a beautiful location, right across the street from the Prado Museum (which really is a must-see), and very close to shopping, the city's main park and many other of the city's best sights.
Service is what you would expect from a 5-star property. Front desk, concierge, doormen/bellstaff, waitstaff and housekeeping all performed without flaw.
Amenities are all very nice, although expensive, but that's what you would expect in a hotel of this sort. With $/Euro exchange rates what they are, a cosmopolitan in the hotel bar cost about $35. It was good, but not that good. At any rate, it was all a part of the grand experience of staying in one of Spain's great old hotels.
Several posters have commented on the need for some updates, and it is true that there is some worn carpeting and dated decor, but for us, that was a part of the charm. Also, the bathrooms were designed during a bygone era, and the hotel has done a reasonably good job of updating them for modern conveniences, but it is still an old hotel, so everything is not quite as modern and convenient as you might like. If you must have everything completely modern, new and fresh, then this place may not be for you. For us, it was perfect and charming. Will stay there again, given the chance.











