My wife and I stayed a couple of nights in the Westbury Hotel. The service was ecxellent at all time. The Westbury has just been rennovated as the concierge told us, and we loved it. What I liked the most was the atmosphere of the main restaurant, my wife enjoyed the huge and peaceful lounge area.
We found it to be very relaxing while right in the city centre. It is very well located, just off Grafton Street, the main shopping street and also close to restaurants and theatres. We highly recommend it!

I was very fortunate to only stay for one night due to a corporate
function the following night. Totally over priced. £63.43 for two course meal, a glass of wine and a coffee. The meal was only satisfactory. Service was good in that the ceaser salad is prepared to your liking at the table.

Myself and my sister went up the bank holiday weekend to stay one night. I wanted something special as it was her birthday. The hotel itself was gorgeous but the staff were not at all friendly! I had to pay upfront before I had even seen the room. I was asked, not very nicely, for a €50 deposit for the mini bar, and was told as long as we didnt touch anything we would get it back. The room was pokey, not 5 star by any means! When we got back that evening after a meal (about half past 12) I asked at reception to purchase a bottle of wine and was told to go up to my room and wait for a phone call. We had to pay for parking as a hidden extra and there was a 15% service charge added at the end. I felt inferior the whole stay and will never step foot inside the place again

I booked myself and my husband into the Westbury recently as a surprise weekend away. After living in Dublin several years I was aware of this hotels reputation as being one the top hotels in the city. Check in was fast & efficient and our room was very spacious, clean and also quiet. The bathroom was nothing special but it was also spotless which is the main thing. Nice little touches in the room such as robe, slippers, flat screen television and coffee machine.
We ate in the restaurant on the second night and had a lovely meal. The food was beautiful, the service excellent and the decor and ambience was perfect.
The bar/lounge is also very nice, the drinks are expensive, but it is expected considering the hotels status and location. The bar itself could be a little bigger as there is not much in the way of seating.
The hotel staff are professional but lack warmth and are somewhat aloof, but maybe that's all part of the 5 star "charm" :-)
Overall we had a very nice stay but I feel that this hotel is overpriced. Yes it is a very clean, well run and excellently located establishment, but €300 a night bed only plus service charge is a bit steep. Also, I would expect most 5 stars hotel to have a spa and a swimming pool. The Westbury has neither.