We stayed for one night for a short break in the capital. Club Quarters Trafalgar Square is in the perfect location for exploring all that London has to offer. The hotel is spotlessly clean and has a recently refurbished feel - plush carpets and high quality furnishings. The staff are very professional and accomodating and check-in and out was faultless. The lifts are a bit comical but didn't detract from a great overall experience. You would be hard pressed to get a nicer hotel in a better location for the price (check out the londontown website for a great weekend rate).

My husband and daughter (12) joined me for the first part of my stay as we combined business with a holiday. We paid for an upgrade which got us a larger room with a tiny kitchenette. My daughter slept in a sofa bed converted from a single armchair - it was perfectly comfortable. With the sofa-bed out it did not leave us a lot of room and we had only two useable chairs. Other than that it was fine.

The kitchenette enabled us to self-cater our breakfasts (the savings basically paid for the upgrade) - I recommend using the M&S store at Charing Cross station for supplies as they have a better range than the Tesco Express on the corner). We particularly loved the water dispenser (more money saved), the self-serve amenities cupboard and the laundry area. Free internet in rooms was great too - it is still not a normal offering in UK hotels. Plenty of TV channels, not just the fre-to-air ones that you sometimes get. Seems a lot of thought has been put into what people really want in a hotel.

My company is a "club member" so we used the lounge on the ground floor a couple of times - it was excellent with happy hour, internet access, comfy chairs etc.

The staff were all very good and I saw none of the behaviour or attitude reported by other reviewers.

After my family left I moved to a downgraded room. I was given a disabled room (I am not disabled), but it was more spacious than normal so I was happy. I particularly like the MP3 connection to play music through the TV speakers.

Two really small complaints - the air-con was inadequate and we did feel quite warm especially at night. Couldn't leave the windows open due to street noise (not really noticeable when the windows were closed). The other tiny problem is that there is no in-room safe, but there are free safe-deposit boxes in reception.

The real highlight though is the location - a few steps away from Trafalgar Square and close to so many wonderful sights. The tube stations (two to choose from) are also close to take you wherever you need to go.

The room rates are very reasonable. Overall I would highly recommend this hotel and I expect to stay there next time I am in London.

Trafalgar Square is on the doorstep. The Houses of Parliament, Downing Street, Westminster Abbey are a short (and very interesting ) walk from the front door.
The only word for the location is UNBEATABLE.

The hotel shares a building with The Grand. The lobby is what one would expect of a 'Grand' hotel.

One of the best things about the building is the thickness of the carpets in the corridors which absorb all sound. Unusual for a hotel in a city centre over a weekend, we did not hear one single sound from other guests...no doors opening or closing, no footsteps outside the room, nothing.

The windows are double glazed against the traffic sound and are pretty effective.

Rooms are high-ceilinged, beautifully finished and equipped to high standard with internet access available on the flat screen TV. (Keyboard is in a drawer.) This proved handy when we were looking for restaurants.

The service is rather impersonal, but the response to our our only problem was swift. (There was no sound on the TV when we arrived.)

We paid just over £500 for three nights, not cheap, but this included a £10 per night charge for an extra bed in the double room. Where else in London could an adult stay in such style for so little money?

We went out for breakfast. There are plenty of places to eat all around...Garfunkels, The Old Shades pub etc.

My only complaint was a communication problem when booking. I tried to book a studio room, I thought I had booked a studio room but had a doubt, I phoned back to check that it was, and spoke to someone who was charming but not a native English speaker. It was not until we opened the door of the room that we found it was NOT a studio. (The hotel was fully booked.)

Given the location, the comfort, and the sheer pleasure of spending a weekend in London our disappointment did not last long.

Staying at 8 Northumberalnd Avenue has spoiled me for any other location in the capital. I would rather spend a few days here than a longer time anywhere else.

Stayed for two nights (11 and 12 July) while my girlfriend and I went to London for a gig at Somerset House. The reviews I read of this hotel made me a little wary (re: harsh staff and problems with lifts and key cards and stuff), but the location sounded like just the ticket.

I booked through londontown.com which was a good experience.

I emailed the hotel in advance of our stay to confirm that they had received the booking and they replied promptly.

Firstly, I checked in using their automated system that just swipes your credit card and issues you with your room card(s) - I took two in case we had the (previously highlighted) lift problems.

The room was immaculate - totally clean and fresh..... no bath but a good sized, powerful, walk-in shower..... good tv with free internet, usual coffee and tea stuff.......

Bonuses = free purified water and bottles (on every floor by the lifts).... Free ice and ice buckets (by the water machines)..... umbrella for customer use in every room - five quid charge if you nick it!!

Settled in and fancied an extra pillow..... asked one of the many, friendly, staff who were servicing our floor and they brought me one within the hour.

No view from the small window in the room.

Checked out via the very simple automated service - just swipe your room key and then post them back through the slot.

Location - superb. Everything within easy reach. This hotel makes a really superb base for exploring the sights and sounds of London.

Suggestions = breakfast at Garfunkels (nearby) or try the "breakfast club" in Soho for a great vegetarian cooked breakfast. Drink some good beer (a real rarity in London!!!) at Chandos - only a couple of minutes walk from the hotel or drink Guinness at the Toucan in Soho!!

I recommend this hotel to anyone - I didn't risk being disappointed by having to deal with surly staff by completely cutting them out of the equation.

I've paid a lot more for a lot less!!