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The Grand / Club Quarters at Trafalgar Square: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 184 Reviews
5.0 of 5 stars
64
4.0 of 5 stars
86
3.0 of 5 stars
20
2.0 of 5 stars
11
1.0 of 5 stars
3
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#73 of 1,162 hotels in London
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  • Address: 8 Northumberland Avenue London WC2N 5BY England
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Business Center Fitness Center Free High-Speed Internet Restaurant
Check Rates: $219 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of The Grand / Club Quarters at Trafalgar Square

( 35-39 of 184 )
“Fabulous locations and amenities”

The Grand / Club Quarters at Trafalgar Square

4 of 5 stars
Melbourne, Australia
Jul 24, 2008
1/1 found this review helpful

My husband and daughter (12) joined me for the first part of my stay as we combined business with a holiday. We paid for an upgrade which got us a larger room with a tiny kitchenette. My daughter slept in a sofa bed converted from a single armchair - it was perfectly comfortable. With the sofa-bed out it did not leave us a lot of room and we had only two useable chairs. Other than that it was fine.

The kitchenette enabled us to self-cater our breakfasts (the savings basically paid for the upgrade) - I recommend using the M&S store at Charing Cross station for supplies as they have a better range than the Tesco Express on the corner). We particularly loved the water dispenser (more money saved), the self-serve amenities cupboard and the laundry area. Free internet in rooms was great too - it is still not a normal offering in UK hotels. Plenty of TV channels, not just the fre-to-air ones that you sometimes get. Seems a lot of thought has been put into what people really want in a hotel.

My company is a "club member" so we used the lounge on the ground floor a couple of times - it was excellent with happy hour, internet access, comfy chairs etc.

The staff were all very good and I saw none of the behaviour or attitude reported by other reviewers.

After my family left I moved to a downgraded room. I was given a disabled room (I am not disabled), but it was more spacious than normal so I was happy. I particularly like the MP3 connection to play music through the TV speakers.

Two really small complaints - the air-con was inadequate and we did feel quite warm especially at night. Couldn't leave the windows open due to street noise (not really noticeable when the windows were closed). The other tiny problem is that there is no in-room safe, but there are free safe-deposit boxes in reception.

The real highlight though is the location - a few steps away from Trafalgar Square and close to so many wonderful sights. The tube stations (two to choose from) are also close to take you wherever you need to go.

The room rates are very reasonable. Overall I would highly recommend this hotel and I expect to stay there next time I am in London.

  • This TripAdvisor Member:
    • Liked — Location, amenities
    • Disliked — Climate control, no in-room safe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
woodendtraveller's Summary
Date of Stay: June 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: February 08, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene, Pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $219 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“A little bit of luxury”

The Grand / Club Quarters at Trafalgar Square

4 of 5 stars
Scotland
Jul 23, 2008
1/1 found this review helpful

Trafalgar Square is on the doorstep. The Houses of Parliament, Downing Street, Westminster Abbey are a short (and very interesting ) walk from the front door.
The only word for the location is UNBEATABLE.

The hotel shares a building with The Grand. The lobby is what one would expect of a 'Grand' hotel.

One of the best things about the building is the thickness of the carpets in the corridors which absorb all sound. Unusual for a hotel in a city centre over a weekend, we did not hear one single sound from other guests...no doors opening or closing, no footsteps outside the room, nothing.

The windows are double glazed against the traffic sound and are pretty effective.

Rooms are high-ceilinged, beautifully finished and equipped to high standard with internet access available on the flat screen TV. (Keyboard is in a drawer.) This proved handy when we were looking for restaurants.

The service is rather impersonal, but the response to our our only problem was swift. (There was no sound on the TV when we arrived.)

We paid just over £500 for three nights, not cheap, but this included a £10 per night charge for an extra bed in the double room. Where else in London could an adult stay in such style for so little money?

We went out for breakfast. There are plenty of places to eat all around...Garfunkels, The Old Shades pub etc.

My only complaint was a communication problem when booking. I tried to book a studio room, I thought I had booked a studio room but had a doubt, I phoned back to check that it was, and spoke to someone who was charming but not a native English speaker. It was not until we opened the door of the room that we found it was NOT a studio. (The hotel was fully booked.)

Given the location, the comfort, and the sheer pleasure of spending a weekend in London our disappointment did not last long.

Staying at 8 Northumberalnd Avenue has spoiled me for any other location in the capital. I would rather spend a few days here than a longer time anywhere else.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamble's Summary
Date of Stay: July 2008
Member since: March 08, 2005
Was this review helpful? Yes No
Check Rates
Average price*: $219 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“No worries.”

The Grand / Club Quarters at Trafalgar Square

5 of 5 stars
Huddersfield
Jul 21, 2008
1/1 found this review helpful

Stayed for two nights (11 and 12 July) while my girlfriend and I went to London for a gig at Somerset House. The reviews I read of this hotel made me a little wary (re: harsh staff and problems with lifts and key cards and stuff), but the location sounded like just the ticket.

I booked through londontown.com which was a good experience.

I emailed the hotel in advance of our stay to confirm that they had received the booking and they replied promptly.

Firstly, I checked in using their automated system that just swipes your credit card and issues you with your room card(s) - I took two in case we had the (previously highlighted) lift problems.

The room was immaculate - totally clean and fresh..... no bath but a good sized, powerful, walk-in shower..... good tv with free internet, usual coffee and tea stuff.......

Bonuses = free purified water and bottles (on every floor by the lifts).... Free ice and ice buckets (by the water machines)..... umbrella for customer use in every room - five quid charge if you nick it!!

Settled in and fancied an extra pillow..... asked one of the many, friendly, staff who were servicing our floor and they brought me one within the hour.

No view from the small window in the room.

Checked out via the very simple automated service - just swipe your room key and then post them back through the slot.

Location - superb. Everything within easy reach. This hotel makes a really superb base for exploring the sights and sounds of London.

Suggestions = breakfast at Garfunkels (nearby) or try the "breakfast club" in Soho for a great vegetarian cooked breakfast. Drink some good beer (a real rarity in London!!!) at Chandos - only a couple of minutes walk from the hotel or drink Guinness at the Toucan in Soho!!

I recommend this hotel to anyone - I didn't risk being disappointed by having to deal with surly staff by completely cutting them out of the equation.

I've paid a lot more for a lot less!!

  • This TripAdvisor Member:
    • Liked — high quality room at a reasonable price in a great location
    • Disliked — waiting for the lifts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mr_a_fox's Summary
Date of Stay: July 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: August 07, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
Great pool scene, Pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine, Shopping, Concerts / Music festival
Was this review helpful? Yes No
Check Rates
Average price*: $219 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Good Value, Great Location”

The Grand / Club Quarters at Trafalgar Square

Jul 20, 2008

Booked this hotel after reading reviews on TripAdvisor. Very happy with our decision. The hotel is in a great location. Just steps from Embankment and Charing Cross tube stations. Hotel lobby is smaller than expected, but the rooms were clean and well kept. Staff seemed nice, but we didn't use them much. Couple of decent restaurants close by, but we walked towards Piccadilly for most of our meals. The kitchy Sherlock Holmes Pub is right across the street. Trafalgar Square is steps away and the bridge leading to the London Eye, with views of Parliament and Big Ben are just down the street.

Room was a bit small, but not by European standards. I would add that this hotel was still in the process of putting in a bar and restaurant, if that's important.

The hotel also has free washer and dryers, which if London hadn't been our first destination, we definitely would have taken advantage of.

I would recommend this hotel to anyone who doesn't mind short walks and making use of the tube, which we did. Although we did pass through Kensington and Hyde Park, which if we go to London again, we may try out. The streets were clean with more restaurants and shops. Again, the tube was so easy to use and so much cheaper than taxis, being a bit away from the attractions woldn't be that big of a deal.

  • This TripAdvisor Member:
    • Liked — Location.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glb04's Summary
Date of Stay: July 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: July 20, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $219 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“At London center just great”

The Grand / Club Quarters at Trafalgar Square

5 of 5 stars
Gosport; UK
Jul 15, 2008

Great location, service, rooms, facilities... I loved this hotel... it made our stay easier, comfortable and enjoyable...

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — No complaints
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DRGosport's Summary
Date of Stay: July 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with friends
Age group: 25-34
Member since: May 25, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $219 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of The Grand / Club Quarters at Trafalgar Square

( 35-39 of 184 )
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The Grand / Club Quarters at Trafalgar Square Address

8 Northumberland Avenue, London WC2N 5BY, England