Have stayed at the Sofitel St James on more occasions that I can recall. The welcome from the staff has always been first rate, and the service continues to be impeccable.
The "free" (for which read, "included in the price, but not itemised") Internet access and mini bar are worthwhile.
While the public areas remain in excellent condition, the rooms are starting to look somewhat shabby and worn.
My most recent stay was in a junior suite: while of a good size, the furniture was chipped and marked; the sofa showed considerable wear, with stains on the cushions. It's all looking a bit tired, which at these prices is unacceptable.
The Sofitel St James used to be *the* place to stay, now its fading. The quality of the rooms needs improving if they want to stay ahead of the pack.










