Wow! I just returned from a trip to London and could not be happier with my stay at the Sofitel St.James. The staff was very friendly beginning at arrival and all throughout my stay. The hotel is beautiful, classy, but not stuffy. I did not partake in the breakfast in the hotel restaurant because I thought it was too pricey (24 pounds per person). They upgraded my room on check in. The room was big compared to what I've heard of other rooms in Europe and had an impressive bathroom and nice tolietries. The bed was very comfortable. BEWARE of the heated towel rack! It's nice but don't grab it! I almost did and that would have hurt. The view wasn't too wonderful- the side of a building. But with London to see, who sits in the room too long? The room service menu looked pretty extensive and the mini bar was stocked with anything you'd want (If you wanted to pay the high prices). The location of the hotel was so perfect. It was within walking distance to many area attractions and tube stops. I really can not say enough about how pleased I was with the location. I will definitely stay here again.

Only a a few steps away from the Piccadilly Circus tube station, this hotel is very centrally located. The rooms are very elegant, and have probably the most comfortable beds I have ever slept in a hotel. All of course comes at a price (as everything in London!).

The Sofitel St. James is a great hotel. Our room was a very good size, (for London). The beds were very comfortable and there was ample closet space. The bathroom was very spacious and they had very nice toiletries. The Continental Breakfast is good but it's not cheap at 21 pounds per person. The staff were very helpful, especially when we arrived early in the morning. They got our room ready just an hour after we arrived. Overall, the Sofitel St. James is a great hotel and I hope to come back soon.

This is a truly fantastic hotel with great service and a great location, just minutes from Piccadilly Circus and Trafalgar Square.

The room was large and well furnished. The hallway of our room was larger than some hotel rooms in London! The room itself was spacious with a desk, couch, coffee table and very comfortable king sized bed with plenty of open floor space. The bathroom was also quite spacious, with a large stand up shower, plenty of counter space, numerous plush towels, robes, comfy slippers, a hair dryer and Hermes toiletries.

There was enough room for a roll-away twin bed for our daughter, although we had brought our own portable crib for her. Which leads me to another great point about the Sofitel: excellent service. Upon arriving in the room, I asked that the roll-away bed be removed and that the mini-bar be emptied so that we could store food for our daughter there. Two separate people arrived to take care of each issue, each within 5 minutes of our arrival. They were quick and polite in doing their tasks. Additionally, later in our stay the stopper in our sink became stuck and would not drain - again, someone from maintenance was there to fix it within less than 5 minutes with speed and courtesy.

The room was smartly designed with a single switch by the door that turned off all the lights and an electronic version of the "do not disturb" or "service please" sign - quite ingenious. Numerous other nice touches abounded – umbrellas, good storage space, wireless internet, a flat screen TV, etc.

We had dinner from room service one night during our stay and were pleasantly surprised by how good it was.