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Sofitel St James London: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 254 Reviews
5.0 of 5 stars
187
4.0 of 5 stars
50
3.0 of 5 stars
7
2.0 of 5 stars
6
1.0 of 5 stars
4
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#7 of 1,162 hotels in London
Show Hotel DetailsHide Hotel Details
  • Hotel class: 5 of 5
  • Rooms: 186
  • Address: Waterloo Place London SW1Y 4AN England
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Our Sofitel London hotel offers five-star accommodations in the heart of the city's West End. This London five-star hotel is a historic building... This description is based on information provided by the hotel.
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Check Rates: $460 (£312) Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Sofitel St James London

( 23-27 of 254 )
“Wonderful stay - highly recommended”

Sofitel St James London

5 of 5 stars
Boston, Massachusetts
Aug 15, 2008
1/1 found this review helpful

This is a truly fantastic hotel with great service and a great location, just minutes from Piccadilly Circus and Trafalgar Square.

The room was large and well furnished. The hallway of our room was larger than some hotel rooms in London! The room itself was spacious with a desk, couch, coffee table and very comfortable king sized bed with plenty of open floor space. The bathroom was also quite spacious, with a large stand up shower, plenty of counter space, numerous plush towels, robes, comfy slippers, a hair dryer and Hermes toiletries.

There was enough room for a roll-away twin bed for our daughter, although we had brought our own portable crib for her. Which leads me to another great point about the Sofitel: excellent service. Upon arriving in the room, I asked that the roll-away bed be removed and that the mini-bar be emptied so that we could store food for our daughter there. Two separate people arrived to take care of each issue, each within 5 minutes of our arrival. They were quick and polite in doing their tasks. Additionally, later in our stay the stopper in our sink became stuck and would not drain - again, someone from maintenance was there to fix it within less than 5 minutes with speed and courtesy.

The room was smartly designed with a single switch by the door that turned off all the lights and an electronic version of the "do not disturb" or "service please" sign - quite ingenious. Numerous other nice touches abounded – umbrellas, good storage space, wireless internet, a flat screen TV, etc.

We had dinner from room service one night during our stay and were pleasantly surprised by how good it was.

  • This TripAdvisor Member:
    • Liked — excellent service, great decor, central location
    • Disliked — pay for wifi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
swelch's Summary
Date of Stay: July 2008
Traveled with: Family with young children
Visit was for: Business
Age group: 35-49
Member since: January 05, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $460 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Fantastic”

Sofitel St James London

5 of 5 stars
Auckland
Aug 13, 2008

This was the first leg of our five week Europe excursion and it was simply superb. The loctaion was as good as it gets and overall couldn't be faulted. All staff were so helpful, deluxe rooms incredibly spacious with the beds being the closest thing to heaven. I read all the review and i thanks to them i decided to stay here. "Trust me you won't be disappointed". I am travelling back to London next year and won't stay anywhere else.

  • This TripAdvisor Member:
    • Liked — Spacious rooms and heavenly beds
    • Disliked — Nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
paulos1's Summary
Date of Stay: July 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: February 13, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $460 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Great hotel. Great location”

Sofitel St James London

5 of 5 stars
england
Aug 12, 2008

Great hotel. Great location. Great room which although classes as the standard room and so the smallest was perfectly adequate. Much bigger than other hotels I have stayed in for more money in London.

Hunt for a great room rate as can save lots over published rates. We used expedia about a month before travelling,

Beware the bar. £9 for a class of wine. Pop to the local Tescos instead and buy a bottle to bring back.

  • This TripAdvisor Member:
    • Liked — Room quality
    • Disliked — Price of drinks in bar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FL12's Summary
Date of Stay: August 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: July 14, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
Great pool scene, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $460 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“A fantastic hotel well deserving of its 5 stars!”

Sofitel St James London

5 of 5 stars
Wales
Aug 5, 2008

We stayed at the Sofitel London St James for one night, for our 10th Wedding Anniversary.

Having booked a 5* hotel, we were curious to see what our money was going to buy us. We had no need to be worried!

From the outside, the hotel really does look the part, with a very friendly doorman always present. It is an extremely clean hotel, and a lot of care has been taken to keep it that way.

Once inside the lobby, the sheer luxury of the hotel is plain to see. Over the reception desk is a replica of the clock face of Big Ben, whilst the smell of all the fresh flowers is beautiful. All the staff working on the front of house are very pleasant and welcoming. Off the lobby area is the Rose Lounge, where afternoon tea can be taken if you are so inclined. Also off the lobby is the Brasserie Roux, which, although we did not go inside, certainly looks as impressive at is sounds.

The hotel is split across 6 floors (7 if you include the Penthouse or Royal Suite). Our room was located on the 6th floor. There are 3 lifts, all of which were very posh and modern.

We were highly impressed with our room, it was SO clean even the kettle had been polished! In the drawer of the dressing table was a hairdryer, which had also been meticulously polished. The bed itself was the most comfortable we have ever slept in, which makes perfect sense when you realise how much each bed (and linen) has cost. Pretty much everything in the room is available to purchase, and a catalogue is provided to show the costs. For our King bed, including the pillows/linen/duvet, the cost was approx £2600!!!

The bathroom was also very clean, and comprised of a bath with an overhanging shower. The shower was very powerful, and the selection of towels was staggering! There were also 2 bathrobes and slippers provided, along with a selection of Hermes of Paris toiletries. Very interestingly, there is a telephone on the wall next to the toilet, so you don't need to miss out on that very important conversation when nature calls!

TVs are provided in each room, with a decent selection of channels to choose from. There are the usual Sky channels, along with foreign (French, German, Spanish, Chinese, Arabic) channels and radio channels.

An iron and ironing table are located in the wardrobe of each room, which comes in quite handy to uncrease clothes before enjoying a night out.

The hotel is located right in the middle of the West End, a stone's throw from Piccadilly Circus and Trafalgar Square. Most of the big theatres are within very easy walking distance, and there are a number of nice restaurants nearby. Also, very handily, there is a Tesco Metro store just up the street about 100 yards.

Overall we were very very impressed with this hotel, and would recommend it to friends and family without any worries. Shop around for the best nightly rates, and you will undoubtedly have a wonderful time!

  • This TripAdvisor Member:
    • Liked — The bed, the luxury, the staff
    • Disliked — Lack of parking, no free Wi-Fi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
njek's Summary
Date of Stay: August 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: August 05, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Girlfriend getaway, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Concerts / Music festival
Was this review helpful? Yes No
Check Rates
Average price*: $460 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Sofitel St. James - An Oasis”

Sofitel St James London

5 of 5 stars
Alberta, Canada
Jul 28, 2008
1/1 found this review helpful

Upon checkin we were greeted by the lovely fragrance of fresh flowers adorning the lobby, friendly and professional staff. Our queen suite was superb with lovely tub and separate shower. Ahhh! After an 8.5 hour flight from Canada it was heaven on earth!

The exquisite bed was heavenly and our room was equipped with all the comforts of home. Room service luncheon was nicely presented and promptly delivered. Breakfast buffet in the dining room, though costly at 21GBP each, provided a variety of english breakfast and continental choices. The lovely Brasserie Roux is a fine choice for a lovely dinner.

For those wishing to save some money on meals, the St James is handy to pastry coffee shops for breaky, pizza and takeout fast food and Tesco market for groceries and snacks on Regent St, and, of course the pubs and restaurants of the Picadilly Circus and Haymarket areas.

Location was excellent! An easy walk to the Palace, St James Park, Green Park, Picadilly - where you can hop on any of the city tours, 10-15 minutes up Regent St. to shopping on Oxford St. We also easliy walked to the original Hard Rock Cafe down Picadilly for dinner.

While in London we experienced 30 degree temperatures and our hotel was an welcome oasis of cool.

I would highly recommend this hotel to anyone wishing a central location to attractions, a luxurious accomodation, safety and security. Pricy but well worth it!

  • This TripAdvisor Member:
    • Liked — Beds are to die for!
    • Disliked — Pricey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
highlandheart's Summary
Date of Stay: July 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: March 27, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Great pool scene
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $460 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Sofitel St James London

( 23-27 of 254 )
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Sofitel St James London Also Known As

Address: Waterloo Place, London SW1Y 4AN, England