We booked a one-bedroom suite at this hotel based on the reviews on TripAdvisor and were pleased to find it was all true!
All the staff were incredibly friendly; whenever we stepped into the elevator, if any staff member was there also they would smile and say Welcome, and ask how our stay was so far.
The cleaning staff were utterly outstanding. I wanted to pack them into my suitcase and bring them all home with me. Kind, efficient, excellent!
Our room was perfect in every way, including the view, and I was truly surprised as to how quiet it was! We're fairly certain the floor was concrete under the wood subfloor, which made for a very quiet stay. We barely heard a peep from anyone else.
The decor of the rooms was fresh and nice, and the kitchen was clean and well-equipped. The bathroom was a tad small but it certainly fit one person at a time.
The pool and hot tub are smaller than they seem in the pictures and you need to know the floor of the pool area has about 1/10 inch of water within a 12" - 18" perimeter around the pool. However, we spent many evenings there and so did other families, and we all had a blast. Just don't expect a large space and don't wear your socks to the area.
There is free breakfast every morning and also free dinners some nights, which was a wonderful bonus. The bartender, Randolph, is also a magician and entertained our young son greatly.
The location of the hotel was awesome; a couple of blocks away from the CN Tower, Rogers Center and the subway. Toronto's transit system was impeccable and we were glad for the close proximity of the subway to the hotel. There are also a number of small grocery stores within a block or two of the hotel so you can easily stock your kitchen. The whole area was great.
Oh, and if you're there before September 2008, the Diesel Playhouse around the corner is featuring Evil Dead: The Musical. A must see, if you liked the movie franchise!
Have I mentioned how friendly and accommodating the staff were? It cannot be said enough. They were really something.
Two small caveats:
1) Local phone calls cost $ 1.50 each. We didn't know this. After 9 days we'd racked up $ 30.00 in phone calls! No biggie, but it would have been nice to know this beforehand. So now you know.
2) The mattress on the sofa bed was the kind of mattress I have on mine at home; the kind you utilize in order to keep company from staying too long. It was thin and the springs made it lumpy. I made the bed using the cushions from the couch also, and my son liked it then. Otherwise, if a larger person sleeps on it (larger than a 7-year-old) you might want to request extra comforters and towels for padding.
Neither of these concerns put me off my rating of 5 stars for this hotel. I will gladly stay here again and have enthusiastically recommended to everybody I talk to. I'm glad to have found this place; it made an awesome trip into a perfect trip. I have such good memories of this vacation and a big part of it was thanks to this hotel. We stayed for 9 days and an unbearable hotel for 9 days would be, well, unbearable. This was fabulous.











