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Novotel Toronto Airport: Traveler Reviews

Novotel Toronto Airport
Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
 4 of 5 stars 28 Reviews
5.0 of 5 stars
11
4.0 of 5 stars
12
3.0 of 5 stars
3
2.0 of 5 stars
2
1.0 of 5 stars
0
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#26 of 117 hotels in Toronto
Show Hotel DetailsHide Hotel Details
  • Rooms: 120
  • Address: 135 Carlingview Drive Toronto, Ontario M9W 5E7 Canada
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: The Novotel Toronto Airport is located right across from Toronto Pearson Airport, only 5 km from major highways and 20 km from downtown Toronto. This... This description is based on information provided by the hotel.
Fitness Center Pets Allowed Restaurant Room Service Swimming Pool
Check Rates: $97 (CAD 122) Avg. Price
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Reviews of Novotel Toronto Airport

( 12-16 of 28 )
“Great Beds”

Novotel Toronto Airport

3 of 5 stars
warminup
Ontario
Mar 7, 2007
3/3 found this review helpful

The girl I made my reservations with could use a lesson in customer service as she was very rude, but the people who checked us in both days were very nice. We used this hotel as a stop-over for our 1 week vacation so we stayed before our trip ($139)and after our trip($105).
This hotel claims it is the closest hotel to the airport. That may be correct 'as the crow flies'. However you will see that you pass many hotels that are closer enroute.

The lobby is very nice, and they have a breakfast area that is nicely decorated. Breakfast comes at an extra charge. We paid $16 for 4 stale muffins & 2 orange juice.

I wouldn't call this hotel fancy by any standards, The rooms are simply decorated with incredibly comforable beds with great pillows & a duvet. The bed alone was worth the stay. Big flat screen TV too. Very faint sound of planes. Actually the girl vacuming the hall outside our room in the am was louder than the planes.
You get the usual shampoo, soaps & such but it took all 4 of us to get the lid off the shampoo on both stays. An older person could not possibly get the lid off.

We stayed on the 5th floor the 2nd time and we had to take 2 defferent elevators to get there.

Their parking is in a 2 level covered garage which was nice.
The airport shuttle was very efficient on the way to the airport but we probably waited 30 minutes to be picked back up after our trip.

  • This TripAdvisor Member:
    • Liked — Big comfy bed & pillows
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
warminup's Summary
Date of Stay: March 2007
Traveled with: Family with teenagers
Visit was for: Other
Age group: 35-49
Member since: January 19, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, Girlfriend getaway, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $97 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Great Service”

Novotel Toronto Airport

5 of 5 stars
Robyo
Chicago
Nov 17, 2006
3/3 found this review helpful

all i can say is CLEAN rooms, GREAT service, and a BEAUTIFUL property. I definately recommend to all.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robyo's Summary
Date of Stay: September 2006
Traveled with: Family with teenagers
Visit was for: Personal event (wedding, ...)
Age group: 25-34
Member since: November 17, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $97 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Excellent Hotel”

Novotel Toronto Airport

5 of 5 stars
Nicehotels
toronto
Oct 15, 2006
3/4 found this review helpful

This is a very nice hotel. Brand new and very nice furniture. I recomend this hotel to all. One of the closest hotels to the airport. Food and bar is amazing! Pool is great and staff are friendly

  • This TripAdvisor Member:
    • Liked — rooms
    • Disliked — nothing
    • Tips/Secrets: — Stay here for sure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicehotels's Summary
Date of Stay: September 2006
Traveled with: Spouse / significant other
Visit was for: Business
Age group: 25-34
Member since: October 15, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Business meeting / Event, Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $97 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“The customer service is 2nd to none”

Novotel Toronto Airport

4 of 5 stars
pete1769
BIRMIINGHAM , ENGLAND
Oct 13, 2006
2/2 found this review helpful

i have just returned from a week at the above hotel. The hotel is magnificent and i have never experienced such incredible service before. this was my 1st trip to canada

The staff at the front desk where great they where willing to help
at any time,

I asked them Questions they always had the answer.

I took down some english chocolate to the staff as a thank you and they where happy

The only thing i would say for me was that they use cream power and i can unable to take milk powder. but again i asked if they has normal milk and they where happy to services me.

you would also need a car to get any where as it is in the middle of no where.

there is a place called Coffetime about 5mins walk down the road. It is open 24 hrs aday.

  • This TripAdvisor Member:
    • Liked — The customer service
    • Disliked — the coffee in the room
    • Tips/Secrets: — yes you will need a car
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pete1769's Summary
Date of Stay: October 2006
Traveled with: Solo traveller
Visit was for: Personal event (wedding, ...)
Age group: 35-49
Member since: September 23, 2003
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 2 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
An amazing honeymoon, Great pool scene, Pet owners, Tourists
I do not recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $97 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“They changed names! Best Western at night, NOVOTEL in the morning!”

Novotel Toronto Airport

5 of 5 stars
tohosunset
Orlando
Sep 1, 2006
7/7 found this review helpful

Wow! I was just there last night, went to bed as a Best Western, woke up as a NOVOTEL guest!!

They have done a great job. It really deserved to be more than a Best Western.

I disagree with the last comment about food, their lobby lounge was open last night, very cozy and comfortable. The breakfast buffet in the morning was fabulous lots of variety and over 10 differrent types of breads and pastries.

I will definately return, its the most comfortable Hotel at Toronto Airport and so convenient.

Bravo!

  • This TripAdvisor Member:
    • Liked — beds, berakfast buffet, non smoking hotel
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tohosunset's Summary
Date of Stay: August 2006
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $97 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Reviews of Novotel Toronto Airport

( 12-16 of 28 )
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Novotel Toronto Airport Also Known As

Address: 135 Carlingview Drive, Toronto, Ontario M9W 5E7, Canada