Stayed here as a stopover hotel. Used my airmiles for the hotel, but think the $89 a night is a fairly good rate. Front desk had our keys waiting for us upon arrival.
Used the shuttle service to and from the airport, efficient and safe.
Shuttle runs at quarter past the hour, which didn't meet our schedule. They changed the schedule for us so we wouldn't have to take a cab, much appreciated.
The rooms were very clean and the bed was comfortable.
Ate at the newly re-opened restaurant Mawal, and it was fantastic. The owner Ramos is a very nice man who has had health issues and is now back running his restaurant. We ordered the smoked salmon and the order was so big, we couldn't finish it. Great value for $11. The greek salad was very good also.
We will stay here again if the need arises.

I stayed at the Best Western Travel Inn in January, 2006 as my stopover hotel in Toronto. I booked this hotel because it offered a free airport shuttle and a complimentary breakfast for a good price for the area.

I found all that was promised and received good value. Once I called the hotel from the airport, the shuttle came within 20 minutes. Check in was smooth and I was pleased with the room and amenities. There is a good sized mini fridge, a microwave oven and a large TV with free movies.

My problem with my stay was encountered when I requested information for catching a bus to the subway station. I was told when I booked this hotel that I could get a bus conveniently and easily to the subway. I know a bit about the Toronto transit system and felt comfortable with this, but feel that not only was the information that I was provided false, it was not substantial enough to be of assistance to somebody who didn’t have my level of experience in this city. When I was ready to leave, I stopped by the front desk to ask where I catch the bus and was told to walk “4 blocks” down the street to the bus stop. The distance to the bus stop may have been equivalent to 4 blocks’ distance, but it wasn’t a measured 4 blocks which is very confusing. The bigger problem is that once I got to the bus stop I found it marked as running during peak periods only and this was at 2 p.m. I referred to some information that I had and aimed toward a totally different street for the bus, passing another hotel en route. When there I thought I would confirm my information with them and was told that you couldn’t get a bus at that time of the day and that guests at their hotel who were looking to get to the subway took a cab there. I could have saved an abundance of time and inconvenience if the Travel Inn had told me this information from the beginning. The next problem was that I had asked the desk clerk at the Travel Inn how much the bus cost and was advised that it is $2.25 so I pulled out that amount of cash to have it ready. It was a small thing, but I was angered to find that the price is actually $2.50. I might expect these 2 pieces of misinformation from a stranger on the street who is not in the business of guest services or dealing with people who are from out of the city or province. I think that there is no excuse for these mistakes from somebody advising a foreigner and in a position where one would be led to believe that advice!

The continental breakfast offered a variety of items and my transfer back to the airport was efficient.

I would recommend this hotel as a stopover hotel at the airport, but caution travelers that the cab to the subway will cost $20 and that the information gleaned from the front desk staff, though pleasantly delivered may be erroneous.

Great room at a great price. Relatively new hotel. High speen internet access. Will stay again on my next trip to Toronto next week. Highly recommended.