Oh where to begin...............The shuttle bus from the airport did not show up for 35 minutes. Check in was fine. The room was spacious and modern, the bed was comfortable. We arrived at our room at about 8:30pm and wanted to check our email(keep in touch with the kids) before we went for dinner in the restaurant downstairs. Couldn't get the internet to work, phoned down to the front desk. They would send someone up immediately .Went downhill from there, the guy didn't show up for 85 minutes. Very frustrating, only option for internet access in the room is $16/day. When we went for dinner we discovered free wireless was available in the restaurant and lounge. Had a snack in the lounge instead of dinner, it was very good.
Room temperature could not be controlled properly, way too hot all night, did not sleep well. We did not trust the shuttle service so we took a taxi to the airport in the morning.
Bottom line……………..not good

Night of our wedding. Advised we would be checking in very late at 2AM. In any event when we arrived somehow our reservation was cancelled, but they noted that it was cancelled earlier in the day?? As it was 2AM they put us into a suite on the top floor with a boardroom table etc. Also, they treated us to complimentary breakfast the next morning as room service. As it was too late to order room service for breakfast the next morning, they took our order over phone in the morning and promptly had it delivered. Shuttle to the airport the following afternoon was very convenient. In addition our rate was quoted at $125, and when we checked out they only charged us $80!

We stayed at this hotel prior to a trip south. Price was very reasonable in comparison to other airport hotels, and included up to 2 weeks of free parking while we were away. The parking is mostly underground with elevator access which made it easy to come and go.

The lobby is very nice, with friendly helpful staff. Room check in was a breeze.

We stayed in a standard room, which was clean and comfortable. The king bed was very nice. The bathroom was clean, although a little bit dated. Separate room for toilet/shower.

Shuttle service to/from airport leaves every 15 minutes and was fast and efficient. The driver was helpful with our several large suitcases.

I would recommend this hotel to anyone traveling out of Toronto airport. The only real downside is the hotel is a little dated, but this is really only a minor cosmetic thing.

The location was great as we had a late flight in.
So, quick to get to from the airport. They are in the middle of renovations, so they were lacking in some of their "normal" amenities (the bar is makeshift in a meeting room).
I got a deal thru Hotwire, so didn't really mind.