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Hilton Toronto: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 170 Reviews
5.0 of 5 stars
47
4.0 of 5 stars
67
3.0 of 5 stars
21
2.0 of 5 stars
24
1.0 of 5 stars
10
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#40 of 117 hotels in Toronto
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  • Hotel class: 4 of 5
  • Rooms: 600
  • Address: 145 Richmond Street West Toronto, Ontario M5H 2L2 Canada
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Thirty-two Story Hotel situated in heart of business, shopping & entertainment area. This description is based on information provided by the hotel.
Business Center Fitness Center Pets Allowed Restaurant Room Service Swimming Pool
Check Rates: $216 (CAD 271) Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Hilton Toronto

( 1-5 of 170 )
“Loved it, loved it, loved it!”

Hilton Toronto

5 of 5 stars
peterborough
Dec 3, 2008 New

The Toronto Hilton is located in the downtown area of Toronto, in the middle of the city's financial district. It's about 30 floors high, but it still easily one of the smaller htels in the area, being dwarfed by the Sheraton opposite.
We visited the hotel about a month before Christmas and the hotel was more than ready. The first thing that hit us when we walked into the beautiful reception area was the huge Christmas tree, and carol singers. It made us feel warm and festive before we'd even checked in. And being ass it it was snowing outside, the warm feeling was more than welcome!
Check-in was so easy and friendly. nothing was too much trouble. We had arrived quite early, so the porter took our bags and showed us to the bar, where we sat down with a couple of Baileys looking out over snowy Toronto. It was incredibly romantic.
The rooms were opulent. The beds wewre huge and the bathrooms had marble floors and huge oversized showers. We even got our own bathrobes, which were so thick I felt like the Andrex puppy.
We had requested a high floor, and a high floor is what we got. We could see out over half of the city. Unfortunately it was facing north. It would have been nice to be the other side of the corridor where the views would have overlooked the CN Tower and Lake Ontario.
The lifts were fabulous, glass-fronted elevators that swept up the side of the building. Great for adrenalin junkies like me, but not so good for those with a spot of vertigo.
Facilities at the hotel are great. The pool and sauna is small, but quiet. The pool stretches out on to the roof terrace, but in the sub-zero November chill, I'd not recommend trying it out! The gym is also small but very clean. The restaurants and bars are all incredibly good quality and no matter where you go, the staff are friendly and seem genuinely intereested in you.
The location is perfect for all the big attractions. It's just a few minutes waalk from the CN Tower, Lake Ontario, the Air Canada Centre, and the main shops. One of its best features is that it's connected to The Eaton Centre via PATH, an underground shopping maze. It really is quite a spectacle. It's a never-ending maze of shops that connect up most of downtown Toronto and lead to the main shopping centre.
All in all, I'd head back to this hotel in a flash. It really is the most wonderful hotel I've been to.

  • This TripAdvisor Member:
    • Liked — The bathrooms were luxurious
    • Disliked — There really was nothing I could fault
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MrsMuffin81's Summary
Date of Stay: November 2005
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: yesterday
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, Pet owners, Families with young children
I selected this hotel as a top choice for:
Shopping, Other
Was this review helpful? Yes No
Check Rates
Average price*: $216 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Great location!!!”

Hilton Toronto

4 of 5 stars
Cambridge, Ontario
Dec 2, 2008 New

My wife and I stayed at the Hilton Toronto Nov 29th & 30th. We found the location was excellent. We were within walking distance to everything (in the downtown). Also, the Hilton is on the P.A.T.H. underground walkway (which means that you can walk underground throughout most of downtown Toronto). The P.A.T.H. was very handy due to all the rain this past weekend (which allowed us to walk around town without getting wet). I also liked the fact that on the Saturday night, the hotel was monitoring the elevators so that only registered guests could get to the rooms (we saw several people who where is groups of 4 that only registered 2 people per room).

I found the rooms were clean, but a bit dark. We did order room service the one night, and the food was above average. I would definately stay here again.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
proreach's Summary
Date of Stay: November 2008
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: June 26, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Pet owners, Families with young children
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping, Sporting event, Concerts / Music festival
Was this review helpful? Yes No
Check Rates
Average price*: $216 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Met my expectations for a 4-Star Hotel in downtown Toronto.”

Hilton Toronto

4 of 5 stars
Ottawa, Ontario.
Nov 25, 2008
1/1 found this review helpful

I used PriceLine to bid for my room: $110CDN/Night - on the weekend. The hotel met my expectations of a 4-Star in downtown Toronto. The parking was expectedly high, not that you can do anything about it in that area. The front lobby was modern, but not warm and inviting as some other hotels. Rooms within this hotel are under renovations, and newer rooms show very well. The city-view is better then the CN Tower view, which is obstructed by other buildings. With five working elevators, the wait is never long no matter what floor you’re on. The walls were surprisingly thin for a quality hotel, especially towards hallway noise. Everything was expected and satisfactory except for basic amenities required. I was charged high fees for internet use, local phone calls, and $8 for borrowing a bowl from the hotel to eat dinner in my room. It is worth it to call ahead and ask for a room on the top floors, as the view is quite nice! We stayed on the 22nd floor.

  • This TripAdvisor Member:
    • Liked — Large windows and city view.
    • Disliked — Local calls, internet, borrowing a bowl, all cost lots of money!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Khoazy's Summary
Date of Stay: November 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: November 25, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, Pet owners, Families with young children
I selected this hotel as a top choice for:
Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $216 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Room needed renovation”

Hilton Toronto

2 of 5 stars
Calgary
Nov 14, 2008

Stayed here two nights as part of a conference. The hotel itself is, as one would expect of a Hilton, very nice, and the staff were friendly and helpful. The room was quite large with a comfy bed. However, the bathroom was desperately in need of renovation: the paint was peeling off the walls and ceiling, the chrome had worn off the leaking faucet, and years of leaking plumbing had eroded and discoloured the tiling. It was clean, but quite unexpectedly run down for a hotel at this price point. The room also faced construction (as of Nov 08) and was noisy, even on the 17th floor, as of 6:00am.

  • This TripAdvisor Member:
    • Liked — location
    • Disliked — bathroom was run down; noise from construction
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sked789's Summary
Date of Stay: November 2008
Traveled with: Spouse / significant other
Visit was for: Business
Age group: 35-49
Member since: November 14, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Business meeting / Event, Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $216 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Nice downtown choice”

Hilton Toronto

Nov 11, 2008

RECOMMENDED: Centrally located with convenient transport links and airport bus stops 1 block away. Easy walk to downtown or restaurants of Queen West. High rise property built in 1982 is undergoing a partial renovation. Lobby area very nice. Check-in fast, friendly and professional. Odd number rooms face the back and many have views of the CN tower. I asked for a renovated room which are on the lower floors for the moment of this 32 floor building.

Large rooms newly appointed. Comfortable bedding and work area. Large LCD television. Good lighting throughout. A minor maintenance request was acted up immediately. Bathrooms are not totally new (tub and shower tile not replaced), but vanity, flooring and lighting renewed tastefully. Good coffee/tea facilities. Only minor downside - telephone handsets in room quite old and sound quality was not good. Gym area is quite functional and reasonable in size. In/out door pool, heated.

Overall this is a choice hotel for your stay in Toronto/

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roadwarrior30's Summary
Date of Stay: November 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with friends
Age group: 35-49
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 2 of 5 stars Business service
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene, Families with young children
Was this review helpful? Yes No
Check Rates
Average price*: $216 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Hilton Toronto

( 1-5 of 170 )
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Hilton Toronto Also Known As

Address: 145 Richmond Street West, Toronto, Ontario M5H 2L2, Canada