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Hilton Toronto: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 170 Reviews
5.0 of 5 stars
47
4.0 of 5 stars
67
3.0 of 5 stars
21
2.0 of 5 stars
24
1.0 of 5 stars
10
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#40 of 117 hotels in Toronto
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 600
  • Address: 145 Richmond Street West Toronto, Ontario M5H 2L2 Canada
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Thirty-two Story Hotel situated in heart of business, shopping & entertainment area. This description is based on information provided by the hotel.
Business Center Fitness Center Pets Allowed Restaurant Room Service Swimming Pool
Check Rates: $216 (CAD 271) Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Hilton Toronto

( 16-20 of 170 )
“A definite 4 Star”

Hilton Toronto

Sep 5, 2008

Got this hotel room for a real steal at $69 per night through hotwire. My sister, father and I stayed 3 nights at this hotel over the Labour Day weekend. The hotel is 1 block from the Eaton's centre. The hotel is currently finishing renovations to the rooms but this was not a problem. The rooms are among the largest I have ever stayed seen in a hotel. We were given a complimentary cot in the room without being charged in order to accomodate 3 people in the room. The gym was undergoing renovations and we were given complimentary passes to a local highscale gym. The gym was about a 3 minute walk from the hotel. There was an indoor/outdoor pool, spa and sauna but we did not make use of these. The staff was also extremely helpful and able to answer our questions and fill our requests. I have stayed at many downtown Toronto hotels. This was by far the best stay yet. Note however, that we paid only $69 a night. The regular rate is $189. I could not afford this price on my budget.

  • This TripAdvisor Member:
    • Liked — Gigantic Room Size
    • Disliked — Price of Parking $30 a night and Internet Use $15 a day
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nosensestayinghome's Summary
Date of Stay: August 2008
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 25-34
Member since: September 05, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Tourists
I selected this hotel as a top choice for:
Theme / Amusement park, Outdoor / Adventure, Shopping, Other
Was this review helpful? Yes No
Check Rates
Average price*: $216 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Nice hotel, good location”

Hilton Toronto

Aug 16, 2008

Got this hotel for $70 on Priceline, and we were very pleased with it. It's in a great location in downtown Toronto that is connected to the underground walkways. This was really nice because it was raining during our visit. We were able to use the underground walkway to walk to the CN Tower and Rogers Centre. We also had an amazing view of the CN Tower from our room. The bathroom is very modern and the beds are comfy. Overall, it was a good experience.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TXHoneymooner's Summary
Date of Stay: August 2008
Traveled with: Family (extended)
Visit was for: Hobbies / interest / culture
Age group: 25-34
Member since: June 19, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $216 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Good Location”

Hilton Toronto

3 of 5 stars
Houston, TX
Aug 13, 2008

I stayed here during my business trip and I thought the hotel was great. The only thing was that they were remodeling their gym so the gym was out of service but the city is a walking city and if you needed exercise you could just put on your tennis and start running around the city. This hotel is in a great location. I was able to pretty much walk anywhere I needed to go and the subway was near by as well. The room was always clean and the bathroom was clean as well. No water stains or anything. The food wasn't too bad at the Tundra but it is pricey.

  • This TripAdvisor Member:
    • Liked — Good location
    • Disliked — Gym was underconstruction and the pool was outdated
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
anhesty's Summary
Date of Stay: July 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 25-34
Member since: July 21, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Outdoor / Adventure, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $216 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“wet sheets!!!!”

Hilton Toronto

Jul 13, 2008

We were staying for 1 night with the family after seeing a Jays game. We got to our room on the 26th floor with an amazing view. All was fine until it was bedtime. The kids got under the covers and yelled,"the bed's wet!" Indeed it was, all the way down to and including the mattress. The top of the Duvet was dry which was why we didn't notice it right away. We called the front desk and they sent up someone from housekeeping. Since the mattress was wet they couldn't help. The front desk called up to our room about 5-10 minutes later and asked us if we would like a room change, but all that was available was a king room with 1 bed. I told them that 4 people wouldn't fit. They said that was all they had. I asked the manager to come up to our room. When they came up they said that housekeeping had said that we had spilled something on the bed. I told them no and that if I had spilled on the bed, I would clean it up and not ask for a room change. Once they understood that we had not wet the bed, there was a room available for us with 2 beds. We moved down at 11pm to an ok room but not as nice as the first one.
Will not stay here again, very suspicious that sheets were not changed after the guests left. GROSS!

  • This TripAdvisor Member:
    • Liked — view
    • Disliked — wet sheets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StratfordJaxie's Summary
Date of Stay: July 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: July 13, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I selected this hotel as a top choice for:
Sporting event
Was this review helpful? Yes No
Check Rates
Average price*: $216 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Better for Business than Tourists. - Construction noise during stay”

Hilton Toronto

4 of 5 stars
American Canyon, CA
Jul 8, 2008
1/1 found this review helpful

The Good
Stayed there as Tourists. Our room was upgraded with modern furniture, lighting and a comfortable bed. The room was spacious with ample space for luggage and 2 people. The location was right between the Eaton Centre and the CN Tower. We walked from the Eaton Centre in less than 10 min to the hotel and took a short cab ride to the CN Tower. Probably a 15+ walk. Staff was nice and met our needs. Even brought an alarm clock to our room when one wasn't present. I enjoyed the architecture in the main lobby with the modern furniture appointments. The buffet breakfast was delicious. You can tell while we were there the attention was paid to the presentation of the food as well as the taste. Concierge was helpful and booked our bus and boat tours right there in the lobby.

The Not so Good
The hotel was retrofitting their rooms and the noise of drills and hammers did not make a comfortable stay during the day. We complained to the front desk and was given free passes to the breakfast buffet and option to move to another room. We stayed because the rooms on the higher floor wasn't updated like the room we were staying in. Plus we had a good rate and were only in town for 2 days so we dealt with it. Keep in mind it's more of a business hotel than for tourists.

  • This TripAdvisor Member:
    • Liked — Downtown location, breakfast buffet, upgrades in room
    • Disliked — construction noise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ccheezee's Summary
Date of Stay: July 2008
Visit was for: Romantic getaway
Traveled with: Spouse / significant other
Member since: September 14, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Older travelers, Families with young children, Families with teenagers
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway
Was this review helpful? Yes No
Check Rates
Average price*: $216 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Hilton Toronto

( 16-20 of 170 )
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Hilton Toronto Also Known As

Address: 145 Richmond Street West, Toronto, Ontario M5H 2L2, Canada