I don't have to say that the rooms were impeccable, quiet and spacious, they always are at any Intercontinental. The location is great, right in the heart of Yorkville, facing the Royal Ontario Museum, and with at least 40 bars and restaurants, as well as designers boutiques within walking distance. Service was great, with the only flat note being the $13 daily charge for internet. If you want a nice place for a drink, try Hemingway's for peiple watching, and walk 5 minutes to Sotto Sotto for a great italian meal.

We stayed for 6 nights at the Intercontinental Yorkville, Toronto and can really recommend this hotel. We stayed in a junior suite. The hotel is not very new and could use some little updating (no flat screen etc). The room and bathroom were large: bed comfortable. Though the lightning insufficient and old. That is our only minor point. And for being Europeans we believed the central fresh air system was very noisy and too cold (15 degrees Celsius). It was not possible to switch that off in your room.
However the service was excellent; staff very helpful and correct. Concierge Evan helped us organize all our trips and even booked our tickets for the Canadian football and cinema. The restaurants around the hotel are very good and we loved the location as it still has a little bit of the old town charm.

Good modern hotel with great staff. Excellent patio bar and grill, and “Best of Trip” Eggs Benedict at breakfast. (We stayed in seven different hotels during our Canada trip) Great area to stay within Toronto. Convenient (by taxi or public transport) for all main tourist attractions.

I went with my husband and his family which consisted of adults, teenagers and children that ranged from 4-17. The staff is so polite, as they would open the automatic doors for us whenever we would come close to the hotel (they must've known that we were coming!) The pool is on the roof, and it is very small (a little lap pool), but the kids had fun in it none-the-less. Beds are SOOOOO comfy! I want to BUY their pillows and comforters..... wow!

On the other hand, I wasn't too impressed with their bath towels, though. They didn't exactly look too "white", and seemed to have makeup stains on them. The cleaning service wasn't too good at picking up the dirty towels either, but that may have to do with water conservation? Also the toilet wouldn't flush very well.

We had a great stay at this hotel, and I wouldn't discount it too much just because of a lazy cleaning lady. You definitely get what you pay for, and it is in a GREAT location! I could walk around at 11 at night by myself and not be worried (I'm a girl). And the surrounding restaurants/pubs are excellent! (Try Eggstacy on Bay Street, and the pub on Prince Arthur (behind the hotel) ).

Just be sure that if you book this hotel in particular, that you realize that there are 2 InterContinental's in the city (can be so confusing when you come from the airport and DON'T know this).