Stayed here for 3 nights in the middle of August. Great central location without being too noisy. The hotel was great value (booked through the internet for about £57 a night B&B) - other hotels seemed to be considerably more expensive and weren't any better located. The rooms were fine. Breakfast was a bit busy around the 9:00 deadline, but not a problem.

We only stayed over night, however to my surprise the hotel was great. The location is central to everything, clean and quiet. Service was GREAT. We had breakfast at the hotel (although not a lot of food choices) the staff was very kind. They offered to run my son's sippy cup through the dishwasher. Worth the stay.

We spent two night here in July 2007. The hotel is in a lovely heritage building very close to Robson Street and all the other central parts of the city. The rooms were quite small but the decor was modern and the air conditioning worked! The hotel is real value for money in a city where you can pay a lot of money for a hotel room. Breakfast is served in the basement area and is a help-yourself affair. My husband was disappointed that there was no hot food but I really enjoyed the continental food on offer (toast, yoghurt, fresh fruit and muffins). Staff were very helpful. We walked from the hotel to the bike hire shop close to Stanley Park and spent most of the day riding around the park and the city's sea wall. This was a highlight for us as you get to see most of the city and see all the health-conscious Vancouver residents as they roller-blade past you. Would stay at this hotel again if we return to Vancouver.

I was pleasantly surprised with this hotel. Our group had to book a lot of rooms last minute because our previous reservations fell through. This hotel is not ostentatious, it is actually difficult to find their front entrance, but the staff is very friendly, the rooms are comfortable, particularly for the rates they charge, and it's a good downtown location. They know what amenities are needed and how to keep costs down. All the rooms are labeled "suites". There are down comforters, and large pillows. We had a double room which included 2 full size beds (some other hotels in Vancouver have double rooms with twin size beds), a couch, bureau, TV, and desk. Shampoo and soap are in dispensers attached in the tub. Our room was decently sized, but I think all the room layouts are different. The rooms have window AC units, which is difficult to use, because you have to keep the curtains open to get any airflow, and there was an office building across the street, so you have to weigh the options between a cool room and privacy. We had brought a little mini fan which helped to circulate the air.

You need a key card to access the elevators and the stairwells are locked most of the day, so the building is pretty secure. Breakfast is included in the morning in a lower level eating area. It is the same everyday: assortment of breads and muffins, fresh fruit, yogurt, granola, coffee, hot chocolate, and tea. If you want something hot, there is a Tim Hortons across the street and Starbucks attached to the hotel.

The hotel is within walking distance to Gastown, Pacific Centre Mall, and the convention center/cruise dock.

The only negative thing about this hotel is there is no onsite parking. They recommend you park your car at Pacific Centre Mall, which is the most expensive place (though secure) at $22/day (if you park on Sunday it is only $4, but you have to move your car by 5am the next day). I found many lots within walking distance that were considerably cheaper around Gastown, where I could park my car for $12/day (near Cordova and Cambie).