We stayed a couple of nights here at the start of our holiday in July having paid $180 plus tax via Priceline - not particularly cheap for Priceline but it was Vancouver where downtown hotels are expensive. We were put in a second floor suite which was enormous - the downside was that that it faced onto a flat roof where the hotels a/c vents roared away 24 hrs a day. As we took sleeping tablets to cope with the jet lag this was not as much of a noise problem as I had feared. However when we checked in we did ask for a quiet room ! The place was clean but somewhat in need of refurbishment and looked well worn with a cover hanging off the room a/c unit , chipped work surfaces in the kitchen and a well marked coffee table. Despite all that, we did like this hotel . I have never stayed in a hotel before with such pleasant staff -every one we came across was genuinely friendly and helpful. In particular trhe concierge was excellent and a mine of useful information. There was free internet and in the morning and free coffee in the lobby. The hotel's Zin restaurant had a superb ham and eggs for $9.Would we stay again? Certainly, but not that noisy room.

We spent two nights at the Pacific Palisades in July and had a very nice stay. The layout was perfect for our family of 5. My wife and I had one room, and the 3 teenagers had another. The apartment layout was very comfortable. The balconies were a nice addition. The best part of the stay was definitely the hotel employees. I have stayed in hotels all over the world, but I believe the staff at the Pacific Palisades were the most helpful and friendly I have ever encountered. We interacted with 2 different concierges who were superb. I wouldn't hesitate to stay at this hotel again. I loved Vancouver and hope to return soon.

My only suggestion to the hotel is regarding the address on the website. The given address is on Robson St. The actual entrance is on a side street. Since I was using my GPS to find the hotel, I had to circle the area several times to find the entrance. Not a big deal, but they ought to give the other address as well on the site.

By the way, we ate at an excellent restaurant about 3 blocks down Robson, Hapa Izakaya. Relatively inexpensive Japanese tapas. Worth a visit.

Affordable hotel in great location. Higher located rooms have some very good views. Close to many of the attractions, including cruise port, Stanley Park, waterfront, the other waterfront etc.

Staff friendly and efficient. Beds and bed linens excellent. All available facilities adequate or better. Recommended for short stays in Vancouver, a really nice city to visit with a wonderful food culture.

Just diagonally across the road from O'Douls wine bar a great watering hole with a brilliant female jazz singer. I mean brilliant.

We stayed one night in a standard room at the start of our Canadian holiday. The room was nothing like the rather disappointing ones mentioned in other reviews - it was bright, very spacious, clean and appeared newly furnished. The kitchen area was well equipped - we could have prepared meals if we'd wanted.

The staff were friendly and extremely helpful, although the concierge could have done with some assistance as she was kept very busy. But she still gave us some excellent service.

The hotel location is very good for all parts of town and a car is certainly not necessary.

We have stayed in a number of other hotels in Vancouver and this is now my favourite. For us it has the best combination of spaciousness, facilities, service, location and price. I would be very happy to stay here again.