We spent two nights at the Pacific Palisades in July and had a very nice stay. The layout was perfect for our family of 5. My wife and I had one room, and the 3 teenagers had another. The apartment layout was very comfortable. The balconies were a nice addition. The best part of the stay was definitely the hotel employees. I have stayed in hotels all over the world, but I believe the staff at the Pacific Palisades were the most helpful and friendly I have ever encountered. We interacted with 2 different concierges who were superb. I wouldn't hesitate to stay at this hotel again. I loved Vancouver and hope to return soon.

My only suggestion to the hotel is regarding the address on the website. The given address is on Robson St. The actual entrance is on a side street. Since I was using my GPS to find the hotel, I had to circle the area several times to find the entrance. Not a big deal, but they ought to give the other address as well on the site.

By the way, we ate at an excellent restaurant about 3 blocks down Robson, Hapa Izakaya. Relatively inexpensive Japanese tapas. Worth a visit.

Affordable hotel in great location. Higher located rooms have some very good views. Close to many of the attractions, including cruise port, Stanley Park, waterfront, the other waterfront etc.

Staff friendly and efficient. Beds and bed linens excellent. All available facilities adequate or better. Recommended for short stays in Vancouver, a really nice city to visit with a wonderful food culture.

Just diagonally across the road from O'Douls wine bar a great watering hole with a brilliant female jazz singer. I mean brilliant.

We stayed one night in a standard room at the start of our Canadian holiday. The room was nothing like the rather disappointing ones mentioned in other reviews - it was bright, very spacious, clean and appeared newly furnished. The kitchen area was well equipped - we could have prepared meals if we'd wanted.

The staff were friendly and extremely helpful, although the concierge could have done with some assistance as she was kept very busy. But she still gave us some excellent service.

The hotel location is very good for all parts of town and a car is certainly not necessary.

We have stayed in a number of other hotels in Vancouver and this is now my favourite. For us it has the best combination of spaciousness, facilities, service, location and price. I would be very happy to stay here again.

Stayed for 5 nights in a one bedroom suite with wife and 2 children. Sofa bed for the kids in the living room OK but no space for clothes, cases etc.
Kitchen units, although recently repainted ,were old and should have been updated many years ago, fridge, kettle, microwave of the cheapest quality, and while everything worked it gave the impression of a budget motel rather than quality hotel. Without double glazing our room on the 11th floor was exteremely noisy at night, mainly due to air/con compressors on the roofs/balconies of surrounding buildings and traffic.

Staff too busy to offer exceptional service, and I ended up carrying our own bags to the room as no porter was available. At no time were we made to feel special and a valued customers.

There was no safe in the room, which is normally a minimum in hotels at a fraction of the cost.

Pricing of the spa facitlies exhorbitant, and not in keping with the motel style surroundings.

Despite all this we had a pleasant stay, but for the price, the description on the website etc our expectations were overly managed.