We stayed at this hotel twice whilst on our trip in September. We stayed 2 nights before our cruise to Alaska and two nights at the end of our Rocky Mountaineer Tour.

Both times the hotel was excellent. The rooms are delightful and the beds are comfortable. The bathroom is a good size and the hotel and rooms are spotless.

We had a good breakfast each day and one night we had dinner in the dining room. The food was excellent.

If and when we return to Vancouver, we would stay at this lovely hotel again.

Booked a grand suite, but due to a flood before we arrived ended up in a luxury one-bedroom suite in the Residence. Unlike other reviewers had no complaints about the bed but the air-con unit on the balcony was noisy and we were near the elevator and had distant rumbling from this into the early hours. A minor irritation. But the suite was great, large and clean, and room-service breakfast (inclusive in our rate) was a treat every day. There are indeed some stairs to descend to get to the pool from the changing rooms but the pool itself was quiet and in a good state of maintenance.

The Sunday Jazz Brunch was very tasty - but the saxophone I had anticipated did not materialize: electric guitar and piano-based group instead.

Would definitely come again but would ask to be away from the elevator.

I had the opportunity to stay at this hotel for 4 nights, whilst on a business trip to Vancouver

LOCATION

The hotel is located in a central part of downtown Vancouver. The financial district, Stanley Park, the Cruise Ship terminal and Gastown are all within a reasonable walk of the hotel. For those of you planning to shop in Vancouver, importantly, the hotel is located less than a block away from Robson Street, the main shopping strip.

HOTEL - RECEPTION & LOBBY

The reception area and lobby are clean and comfortable with a number of sofas and chairs whilst you wait for someone or even for a short meeting. All are of a good standard. I would say the lobby is a little small for a hotel of this size, so it can get quite busy and crowded at certain points in the day. Reception staff are efficient and polite, and I was on my way to the room in minutes.

ROOMS

I stayed in a standard room. These contain a King Size Bed, writing desk and two chairs. Television is approximately 24 inches and is a CRT style. Bathrooms are marble counters, combined bath and shower unit, and electric point. All decor and furnishings had a somewhat dated feel to them, although importantly, the bed and chairs were very comfortable, and I did not struggle to sleep. Also, very little outdoor noise made its way into the room.

All in all, a hotel that is suitable for both the business and leisure traveller.

This hotel was booked through Celebrity Cruises. We spent 2 nights here pre-cruise. We stayed in a suite (kitchen, dining area, living area, seperate bedroom w/king bed, bath). The room was very clean and quiet. The hotel staff was responsive to needs, and the concierge was right on the mark with restaurant recommendations. Would definitely stay here again!