Great hotel, good sized room and bathroom. Quiet and clean. Excellent.

I stay in Vancouver frequently on business but had never stayed in the Sutton Place before. It is everything it is billed to be: good location for shopping, not bad location for business, although it is closer to the hospital and courthouse than to the downtown business core. Not particularly close to the cruise terminal, either; it will be a taxi ride away.

The opportunity for views is not the best in town, but the hotel itself does have exceptional service and the decor is old world elegant -- botanical prints, fleur de lys motifs, furniture that looks like it has some history behind it. Yes, the bed is quite soft and may not be to everyone's taste because of that.

I was upgraded to an executive suite, which was quite nice. However, the bedroom was windowless --- not my favourite, but some folks may find that adds to the ability to sleep outside the local time zone.

There is loads of room for clothing storage (in the suite, anyway). Some things are "hidden"...the laundry bag is in a drawer rather than hanging in the closet, and the coffee maker is well hidden in the bottom of the mini-bar. Wasn't particularly happy to have to search, find, pull it out and plug it in myself, although I guess it did maintain the look of the room, not having a coffeemaker front and centre in the foyer!

The bathroom is okay, but a bit worn looking. Grout was stained in the shower, the bathtub does not slope much at the back so leaning back is ... well, let's say the tubs are original to the property...I think about 20 years. The stall shower is rather small...I'd guess less than 36" across. However, the bathroom scales lied beautifully when I stepped on them, so I can at least fool myself into thinking I've lost weight on this trip!

The living room did have one small window that really opened; I like to get a bit of fresh air in a hotel room so that was good. The heating/cooling system worked quietly and well.

You can sign on to join the frequent stay club at the property's website; you can even indicate your preferred paper: national (Globe & Mail) or local (Vancouver Sun). I didn't actually receive a paper this morning ... hmmm... but others on my floor did and I did see both papers out so I presume the system works most of the time.

Given a choice, if I wanted a suite downtown, I would return to the Westin Grand instead; the property is new and just as elegant in a contemporary chic way, rather than old world elegant; the rooms more spacious, better natural light and views and a kitchenette to boot. However, I would certainly stay at the Sutton Place again without complaint.

Went for 4 nights. Close to the movie theatre which was nice. Good location. New rooms, decent restaurant for breakfast.

The hotel was very busy as it was GP weekend, however the staff were extemely helpful / friendly and our suite both luxurious and spacious. The hotel is well located near great shopping and good restaurants.
The only downside was they couldn't find the car when we needed it, but it was down to communication amongst the valets and resolved within 30 minutes.