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Dreams Cancun Resort & Spa: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 1,219 Reviews
5.0 of 5 stars
681
4.0 of 5 stars
307
3.0 of 5 stars
85
2.0 of 5 stars
75
1.0 of 5 stars
71
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#17 of 169 hotels in Cancun
Show Hotel DetailsHide Hotel Details
  • Hotel class: 5 of 5
  • Rooms: 379
  • Address: Punta Cancun s/n, Zona Hotelera Cancun 77500 Mexico
Property Type: Resort
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities.
Description: Pyramid-shaped resort on Cancun's northern tip, surrounded by ocean and saltwater lagoon on three sides - 25 minutes from airport. This description is based on information provided by the hotel.
Business Center Fitness Center Restaurant Room Service Swimming Pool
Check Rates: $458 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Dreams Cancun Resort & Spa

( 469-473 of 1,219 )
“PARADISE!”

Dreams Cancun Resort & Spa

5 of 5 stars
Ripley, MS
Jun 2, 2007
10/10 found this review helpful

Do not hesitate booking this resort! It is wonderful! We stayed from May 19 thru May 24. We DID NOT want to leave and are hoping to return in the near future. We had booked an ocean front room in the pyramid and when we checked in we were given a room in the tower. I would highly recommend upgrading to the tower. The beds were like sleeping on clouds, soooo comfortable! The 24 hour room service was great! I can't say anything bad about this place. The dolphin thing was up and running and it was fun to watch.

ALSO, BE CAREFUL ABOUT YOUR MEMORY STICKS FOR YOUR DIGITAL CAMERA. When we got home and I tried to pull my pictures from the stick, there was nothing there! I was beyond disappointed. The only thing I can think of was it was damaged coming through the airport xray machines. So just be careful.

  • This TripAdvisor Member:
    • Liked — EVERYTHING!
    • Disliked — NOTHING!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rolie12's Summary
Date of Stay: May 2007
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: October 06, 2004
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children
I do not recommend this hotel for:
Young singles, Pet owners
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $458 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Loved it!”

Dreams Cancun Resort & Spa

4 of 5 stars
Dallas, Texas
Jun 2, 2007
9/9 found this review helpful

We traveled with two of our friends and we all had a great time. The service at Dreams is top notch. The staff goes above and beyond to make sure you are having a good time. The beach at the club tower area is so calm and beautiful, that we never once went in the pool. I had a hot stone massage at the spa and those facilities are nice as well. We had a room upgrade upon arrival because I signed up for the Iprefer club and got an ocean front room in the club towers. The views were awesome!

All of the restaurants were good, especially the Japanese restaurant. The only restaurant that was hard to get seated at was Seaside Grill, we had to wait 40 minutes for a table. Overall the food and drinks everywhere were excellent. Go to the barracuda bar because between 4-5pm they serve Coco Loco's and they were great.

The only minor complaint we had was that the guys I was with did not like the golf course that Dreams has free golf at, and they said it isn't even worth going to.

Overall we love Dreams and would go back in a heart beat. I don't understand how some people on here complain about this place, you get what you pay for and we feel Dreams is great value for your money.

  • This TripAdvisor Member:
    • Liked — The service
    • Disliked — N/a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kristen412's Summary
Date of Stay: June 2007
Traveled with: Spouse / significant other
Visit was for: Quality time with friends
Age group: 25-34
Member since: July 08, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Great pool scene, Tourists
I do not recommend this hotel for:
Young singles, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine, Golf, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $458 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“first all inclusive & trip to Mexico”

Dreams Cancun Resort & Spa

4 of 5 stars
bethesda, md
Jun 1, 2007
9/10 found this review helpful

We just came back from a wedding over memorial day weekend at Dreams. If it wasn't for our friends I'm not sure we would have ever visited the resort. Despite the fact that it was hip hop weekend and full to the max we had a wonderful time. We never had to wait in line for any of the restaurants and service was exceptional. We were definitely an older crowd compared to the hip hoppers, but that was fine. There were also lots of families and a few other wedding parties. Friends did the dolphin swim and raved about it. Our room was spacious, clean and well maintained. We had an ocean view with balacony and room service coffee every morning. Never having stayed at an all inclusive before, this left a good impression and I'd definitely try it again.
Only criticism is that we never left the resort, so we could have been anywhere. Didn't partake in the nightlife outside of Dreams - but heard that it was well within walking distance and one of the best locations. Instead we sipped cocktails at one of the many lounges/bars overlooking the ocean well into the evening catching up with friends we don't see often. It was a perfect setting and the bride and groom were very pleased!

  • This TripAdvisor Member:
    • Liked — all inclusive, no need to decide or leave, very easy for everyone
    • Disliked — never left the resort so it could have been anywhere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tikidream's Summary
Date of Stay: May 2007
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 35-49
Member since: January 05, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Families with young children, Families with teenagers
I do not recommend this hotel for:
Young singles, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Spa, Other
Was this review helpful? Yes No
Check Rates
Average price*: $458 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“The Dreams is just heavenly!!!!!”

Dreams Cancun Resort & Spa

May 31, 2007
5/5 found this review helpful

My husband and I just returned from staying at this wonderful hotel. We were there from May 23 through May 28th. We weren’t disappointed from the moment that we stepped on the grounds.

Even though we were not greeted with the champagne and warm towels our welcome was just as pleasant. We arrived prior to check in so unfortunately our room was not available but we were able to get in pretty quickly. We spent the first 3 evenings in "The Pyramid" with an ocean view. It was perfect. From our room we had a clear view of the dolphins, pools, beaches, bars and sunsets. The room was nicely decorated and comfortable. Thanks for the great tip about putting down a towel in the bathroom (no big deal). This is definitely the party side. From there we were upgraded to the Tower for the last 2 nights. The view of the Ocean was just as awesome. This side of the resort is much quieter. There is no pool bar on this side but the service was great. If you are interest in having a destination wedding they do a great job. There was at least one a day, but each was unique. They serve a great breakfast buffet and tea time. It is my opinion however, that this was not the newer side of the resort.

The grounds were immaculate and groomed every day. I did not smell any type of sewerage as previously mentioned and I stayed right over the "lagoon" so I'm not sure where that came from. The pool was not as lavish as other hotels; however, there was plenty of room for everyone. To tell you the truth, even though we are not really beach people we seemed the most comfortable there with the grass top umbrellas and the cool ocean breeze so this is a great option. The water at the beach is very shallow and warm so we didn't miss the pool at all. And talk about service. The waiters came around constantly asking if you wanted anything be it water, food, cocktails or anything else to make you comfortable. Another great tip is to bring plenty of singles for tips, they well deserve it.

Now finally for the food and drinks.

Drinks – They did not cheap out here. We are not big drinkers so they kind of made their money back on us. However, whatever we wanted was there. Everything was top of the line. They even had my favorite after dinner drink, Grand Manier.

Seaside Grill – Hands down our favorite. Luis is one of the waiters and he is great. Although he is usually running around like crazy he never slows down on the service. The rib eye tacos and chipotle chicken at lunch are delicious and the dinners are even better. One piece of advice take a sweater with you at dinner. The waives create a strong wind.

Oceana – We loved this restaurant. We had lunch and dinner there since it is right next to the beach. They mostly serve seafood, however, don’t be afraid to try the filet mignon there (terrific)!

World Café – Breakfast, lunch and dinner all sooooo good. We loved the taquitos at breakfast and I must confess that our favorite was the ice cream after a good dinner.

I could go on and on however, I think you get the idea. I can’t wait to go back to take my children. They would love it just as much. Have a blast!!!

  • This TripAdvisor Member:
    • Liked — Great all around
    • Disliked — The noise in public areas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TRAVELADDICT722's Summary
Date of Stay: May 2007
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: May 01, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $458 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“a dream wedding and honeymoon”

Dreams Cancun Resort & Spa

May 30, 2007
12/12 found this review helpful

We chose the Dreams Resort for our destination wedding and honeymoon. We stayed from 5/20-5/28 and our 32 wedding guests also stayed at the resort too. We booked our trip through an Apple Vacations travel agent who specializes in destination weddings. I highly recommend apple since they have an agent at the resort who helps you arrange transportation and excursions.

The resort was absolutely beautiful! All the staff did their best to help make our stay enjoyable. We used the concierge many times and they very nice and knowledgeable. We had a garden view room first and then we moved to the tower room after the wedding. I personally liked the tower room better since we had a view of the gazebo/ocean, had a sliding balcony door and had a bathtub in the room versus a shower stall. Otherwise the rooms were the same. The rooms were nicely decorated and we loved the robes and slippers provided. The only downside is that housekeeping does not speak any english -- so learn some basic housekeeping spanish if you want to ask for extra towels! There was also a nightly turndown service where they remake your room and leave chocolates by the bed, turn on soothing music and leave a cold bottle of water on the nightstand.

Our wedding turned out great! The gazebo area is so beautiful and was the perfect backdrop to our wedding photos!
The SPA at the resort was my favorite part. We had a couples massage included in our wedding package and were able to use the hydrotherapy amentities before our appointment. The spa area is very clean and calming. They have different types of water, tea and small snacks if you are thirsty/hungry.

We ate at every restaurant since we were there for over a week. Our favorite was Oceana. I loved the tuna steak there. Our next favorite were the steaks at the Seaside Grill. The sushi at Himitsu was 'okay' and not the best if you are a frequent sushi eater but the banana tempura dessert was the best out of all the restaurants. Our favorite drink of the trip was a 'Miami Vice' during the day (half strawberry daquiri and half pina colada) and a 'Frozen Baileys' at night.

In conclusion, all of our family and friends enjoyed the resort and cannot wait to return!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chewie715's Summary
Date of Stay: May 2007
Traveled with: Spouse / significant other
Visit was for: Personal event (wedding, ...)
Age group: 25-34
Member since: May 30, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, Great pool scene, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $458 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Dreams Cancun Resort & Spa

( 469-473 of 1,219 )
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