We really had a great time at Dreams. The view was so amazing and the food was really good. However, a bad thing happened to us when our digital camera was stolen from us when we checked out. What happened was that we put the camera in our kid backpack (no lock) and handed it along with other luggage to one of the doormen at Dreams so they could get stored in Dreams's storage while we were waiting for our transportation to the airport. When the transportation came, one of the doormen retrieved our luggage and the backpack and placed them directly into the car. We didn't check (our big mistake) the bags. At the airport, we found out that the camera was stolen when we tried to take a picture at the airport. We contacted Dreams but they couldn't find the camera as they said that there was no proof that the camera was there!!! It's not the camera that we cared about but the pictures (our precious memories) also got lost. So be careful when you have to keep your stuffs it Dreams' storage.

Before I left for my trip I was a reading all the reviews and the negative ones left me wondering how the hotel would be!!
I loved my trip!! The staff was excellent and very friendly! You have to keep in mind that you are surrounded by the ocean so it will get to be damp from the wind blowing the salt air!! The food, the staff, the accomodations etc... were great. All the staff greated us, by name, everyday and could not be any more welcoming!! We went to the spa twice and Adrian, the front desk employee, was great! Please belive me, you will not go wrong visiting Dreams!
We also loved!! Gloria at the front bar. She was the most caring and wonderful person. We went with a party of 12 ages 2-72 and we all had a wonderful time!!!!

My partner and I stayed at the resort for 2 weeks - the resort was beautiful. We paid the extra for a dolphin view room which had fantastic views! Our flight was delayed on the way over so was looking forward to the promised cold towel & glass of champagne on arrival - it didnt happen :(

The room was lovely - the mini bar had beers, water & sorft drinks (no snacks) & was replenished every day. The grounds were immaculately kept & staff were very friendly...our only problem with Dreams Cancun was the food. The breakfast was lovely - we had fresh omelettes every morning, the lunch was nice too. Unfortunately, the dinner options weren't so great. We went to Oceana alot of the time but even that was only so-so. One night i had the clam chowder & its lterally tasted & looked like canned chicken soap with 2 clams floating in it. My partner got salmon stuff with shrimp...when it arrived - no shrimp! It was fine for steak, but i was dissappointed by the fish & seafood selection they had.

Himitsu was worse - my boyfriends teryikai salmon was nice but I got seafood yaki soba & it was literally 2 shrimp with soft soggy noodles in gravy :(

we went on the lobster cruise which was excellent & then ate out in Captains Cove restaurant - best crab legs Ive ever had!!

Dreams is a fabulous resort - or at least it will be when they do something about their restaurants. Service was excellent - even better when u tip a dollar or 2 :)

i am writing thsi review as i used this website before my holiday. i was very happy with this hotel, and i will seperate each section to give you an good review:

ROOM: after we had to move due to the 'ocean view' (turned out to be a load of trees), and only one kingsize bed (i'm telling you you do not want to see that when sharing with your brother!) anyways we went to reception and they moved us no problem. the new room was brilliant, with an amazing dolphin view. i was very happy with the new room, although it certainly wasn't 5*, witht he tv being old, beds etc. 3 or 4/5

FOOD: food very average, not enough variety if i'm going to be honest. the world cafe was only good for brekkie and lunch, dinner was not so good. the seaside grill was nice, although it was a bit windy. the oceania restaurant was too full of seafood and fish, and as i'm not a lover of it, had to settle for the chicken, which was very nice. didnt visit the himitisu restaurant but the eople i was with went and enjoyed it. but one thing i would recommend is the room service and pool side food, the burgers are very nice!! 3/5

DRINK: these were not 'bottom shelf' as some people have said, the only non-branded spirit i noticed was something in replacement of malibu. but all the time my mum had smirnoff vodka, i had jack daniels and my brother had bacardi. i would say make sure that you ask for that brand instead of just 'vodka & coke' etc. the cocktails were very nice, would recommend a mudslide or mango tango. 4.5/5

ENTERTAINMENT: not alot for my age (18) but the team were great, greeting you all the time, showing genuine concern about how you have been. special thanks goes to freddy (alryt geezer!) and gio (fellow spurs fan!) for organising the night club trips which were excellent and also as my birthday was over there, they decided to embarass me next to the pool by getting everyone to sing happy birthday to me lol. 4.5/5

NOTE: we were over in cancun during tropical storm dolly, and they were excellent during that time, reacted as if nothing serious was happening and were very accomodating.

SERVICE: excellent, cannot be faulted, not expecting a tip all the time, were brilliant could not fault them 5/5

EXCURSIONS: we did swim with dolphins, however went to wet'n'wild instead and enjoyed it thoroughly. also went on a catamaran, which was privately booked and recommended. chitchen itza is a must if you want to see a bit of history. 4/5

CLUBS/NIGHTLIFE: clubs i would recommend are the city and coco bongo. i went to senor frogs but was not overly impressed with it (personal preference). i would recommend going to hooters bar aswell, great fun even for the kids (ranging form 6-11.) 4.5/5

SHOPPING: there are many places to go shopping, with plaza la isla being one of my favourites. if you want more authentic mexican products you can visit the flea market but be warned, they try to hustle you into every shop!! i would definately recommend bartering, even in the more official shops as they always knock comething off for you! 4/5


OVERALL: was a nice holiday, the service was amazing, not as bad as some people make it out to be but certainly not a 5* hotel. would go back to cancun, but not neccessarily to dreams. 4/5