We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Dreams Puerto Vallarta Resort & Spa and Puerto Vallarta?

We'll send you updates with the latest deals, reviews and articles for Dreams Puerto Vallarta Resort & Spa and Puerto Vallarta each week.

Dreams Puerto Vallarta Resort & Spa: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 1,147 Reviews
5.0 of 5 stars
614
4.0 of 5 stars
341
3.0 of 5 stars
78
2.0 of 5 stars
71
1.0 of 5 stars
43
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#5 of 122 hotels in Puerto Vallarta
Show Hotel DetailsHide Hotel Details
  • Hotel class: 5 of 5
  • Rooms: 337
  • Address: Carretera Barra de Navidad Km. 3.5, Playa las Estacas s/n Puerto Vallarta 48300 Mexico
Property Type: Resort
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities.
Description: Resort Hotel in 2 unusual arc-shaped buildings facing Bahia Banderas & the ocean, surrounded by unspoiled tropical jungle. This description is based on information provided by the hotel.
Business Center Fitness Center Restaurant Room Service Swimming Pool
Check Rates: $419 Avg. Price
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

TripAdvisor Traveler Reviews

Reviews of Dreams Puerto Vallarta Resort & Spa

( 41-45 of 1,147 )
“Happy honeymoon”

Dreams Puerto Vallarta Resort & Spa

Oct 9, 2008
3/4 found this review helpful

My new wife and myself went to Dreams for a fortnight at the end of Sept for our honeymoon and had a great time. I'd been on one all inclusive before and was a little wary but the pictures on here and elsewhere all looked so good so we took the plunge.

On the whole Dreams is brilliant. The staff are amazingly helpful and friendly (even if you don't tip) them and the facilities are really good. There's plenty of sun loungers round the pool and on the beach and the bar staff are continually coming round to offer you a drink.

The rooms are nice - we had a double deluxe and it was more than adequate. Daily maid service, clean sheets everyday and excellent A/C which was very welcome in the humidity.

On to the food: breakfast is served in the buffet style Wotrld Cafe restaurant and was on the whole pretty good. You could get any style of breakfast you liked and lots of it too, with a lovely view of the beach.

We often had lunch in the world cafe too as it was close at hand and did a good range of food. We went once to Oceana but felt it was almost a little OTT for lunch.

Dinners were in Oceana or Portofino which on the whole were great and lovely not to be presented with a bill at the end of the meal. My one complaint is that the food, while impressively presented and certainly tasty, did not seem like it was that freshly cooked - almost as if it was on a factory production line in the kitchen. The way the restaurants work is they have a menu with perhaps 5 or 6 choices per course and I think these dishes (or at least parts of these dishes) are all ready prepared in the kitchens. I don't know why but the food didn't have that "just out of the oven/off the grill" look and taste to them. You know when you order a steak in a good restaurant it comes to your table and it's almost sizzling still, some of the oil/fat is bubbling on it? Well, at Dreams the taste was pretty much the same but it didn't have that "out of the oven and on to your plate" feel to it. I'm being pretty picky but just want to be honest too.

On the whole though we had a great time. The sand on the beach is lovely and clean, the water, while not crystal clear, is clean and warm too...almost too warm! The pools are clean and there's a nice choice of a main one, a shady one and the infinity pool which is adults only. My one gripe about the pools is that the hotel should impose a no smoking rule on people in them - it's one thing to be in a pool with a cocktail in your hand but a fag?!?

The hotel laid on entertainments every night which to be honest were pretty crumby - the best was the mexican fiesta which was pretty good but you certainly couldn't fault the staff for not trying and being friendly and happy too.

We did go out into the town a few times to try it out.
Puerto Vallarta is a somewhat strange place. The restauranteurs seem to think that people coming all the way from Europe or America don't want to eat Mexican food and actually want to eat European or American food. As a result the majority of the best restaurants seem to serve haute cuisine which wasn't what we wanted. We wanted enchiladas, fajitas etc etc and actually - believe it or not - had to look pretty hard to find them. Having said that I can heartily recommend La Dolce Vita on the Malecon.
There's some pretty big, lively looking bars on the waterfront but as we were slightly out of season these weren't too busy but certainly looked fun.

Back to the hotel one thing I want to say is that there's not A/C in all the restautants and bars as some of them are open plan. I hear that this may be being changed but not for the time being.

So, to sum up, if you want good but not gourmet food, as much drink as you can handle, extremely friendly staff, lots of (humid) sunshine and a nice beach then this is the place for you.
If you want food "like mama makes it", no Americans, and authentic meals at Mexican restaurants then I'd look elsewhere.

Knowing what I now know about Dreams Puerto Vallarta I'd go back so that must say something!!!

  • This TripAdvisor Member:
    • Liked — Relaxing
    • Disliked — The food - even though it was good. Read on...
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
russellyeo's Summary
Date of Stay: September 2008
Traveled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 25-34
Member since: June 27, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with young children
I do not recommend this hotel for:
People with disabilities
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $419 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Great Honeymoon!”

Dreams Puerto Vallarta Resort & Spa

5 of 5 stars
San Angelo, TX
Oct 7, 2008
5/5 found this review helpful

We stayed at Dreams for our honeymoon from Sept. 14-18th. It was absolutely WONDERFUL! We were not able to stay in our Junior Jacuzzi Suite because of renovations but the Dreams staff gave us several offers as an apology. The resort was very laid back and relaxing when you wanted it to be but also had lively areas when you wanted to be a part of the fun! The staff was extremely attentative to our needs and was extremely helpful. The resort itself is immaculate and spotless. Our room was cleaned twice a day and was beautiful. The restaurants were great and the food was excellent. We never waited long for drinks or food in any restaurant or bar area. The shows at night were definitely not to be missed. We would LOVE to return to this resort for our anniversary or just because. Dreams made this an absolutely perfect honeymoon!

  • This TripAdvisor Member:
    • Liked — Friendly staff and well maintained grounds and facilities.
    • Disliked — Salesmen on beach (i.e. - scuba diving, parasailing, deep sea fishing)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TXHoneymooners's Summary
Date of Stay: September 2008
Traveled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 18-24
Member since: March 10, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $419 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Great Vacation - Loved Dreams!”

Dreams Puerto Vallarta Resort & Spa

5 of 5 stars
Van Wert, OH
Oct 6, 2008
3/3 found this review helpful

My husband and I just returned from Dreams on Oct. 4 after spending 7 wonderful days there. This was our first trip to Puerto Vallarta and our first stay at a Dreams Resort. Travelocity notified us ahead of time about the renovations so no surprises for us. We were celebrating our 30 year anniversary and really wanted a balcony (the only reason we paid for the upgrade to a Junior Suite). I called the resort and stressed my concern and asked them to mark our reservation for a balcony room. They said they could not do that but would list it as a preference, no guarantees. Check in went very smooth and yes, we did get a balcony room PLUS a voucher for a free 7 night stay within next 12 months. Our room was 1822, king size bed, balcony - very nice. Not quite as spacious as the junior suites are but I guess we will experience that on our next trip.
The renovations caused no problems. I read many reviews that made me worried. Maybe because we had never been there before but we felt everything was wonderful. Of course this is our first all inclusive so that definitely helped. The food was outstanding, especially being a seafood lover. The Oceana meals were delicious. They don't provide huge servings but then you can enjoy an appetizer, meal and dessert - without feeling like you're going to bust! They offer the Seaside Grill menu at different places through the week. We loved the Seaside lunch and dinner selections. Our favorite server was Arthur in the World Cafe. He was such a sweet young man and very attentive. The buffet offered a wide variety, by the end of the week though it did get a little old. Word of advice, men take pants if you want to eat at Portfinos (the only AC place). The Oceana says pants for men but they allowed shorts. As a woman, I wish I had taken more skirts and spaghetti tops, and less shorts, capris and t-shirts. Pretty much live in your bathing suit/cover-up during the day. Also wait to eat supper till around 7:30 or after the sun goes down - much more enjoyable being out by the ocean without the sun beating on you.
The grounds and beach area are very clean and the staff work hard every morning. Our housekeeper did a great job cleaning the room and provided turn down service 3 nights. Most of our time was spent on the beach under the shade. Ocean is like bath water - so nice - but the sun was intense. We really enjoyed watching the boats, parasailers, and jet ski activity. Beach vendors are very polite and actually have some really nice items for sale. No pressure at all.
We loved the baby turtle release. Participated in it three times and really enjoyed it. We also had Paco take us on the snorkel tour. We have snorkeled in Hawaii and this really doesn't compare. But he did take us right there by the left side of the resort by huge boulders and found many gorgeous fish. The water is kind of murky though. We also went on the Los Veranos canopy zip tour. We were both very nervous, but absolutely loved it. The staff there are very helpful and fun. Our group had 12 people total and they really take good care of you. Highly recommend it - even for those chickens like us out there. We went into town one afternoon and that was enough for us. Just didn't like the time share people and you couldn't just look at the flea market. They were all over us. Loved seeing the Catholic church and all the artwork on the Malecon. We walked side streets to the flea market and saw a couple schools dismissing. The kids all wore uniforms and were very polite. Just so many people and commotion in such small spaces. The resort was stress-free and relaxing - just what we wanted, so 1 trip to town was enough for us.
All and all, it was a terrific week - don't let the negative reviews concern you. Like someone else said, some people you just can't please. We are looking forward to going back again this time next year.

  • This TripAdvisor Member:
    • Liked — Beautiful beach, great food - especially seafood, wonderful staff
    • Disliked — Husband has back problems - bed was uncomfortable after 4 days
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PoohBear08's Summary
Date of Stay: September 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: May 22, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $419 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Loved Dreams PV”

Dreams Puerto Vallarta Resort & Spa

5 of 5 stars
seattle
Oct 5, 2008
11/11 found this review helpful

We recently stayed at Dreams PV for our 11th anniversary. We are repeat guests to other Dreams resorts so we knew we would enjoy the no wristband or restaurant reservation policy. While Dreams PV does not have white sand/blue water like its sister resorts in Cancun & Punta Cana, it makes up for it with traditional mexican ambiance,large secluded beach,tropical setting ,close location to town , spectacular west coast sunsets as well as the signature Dreams customer service.
Any one who can not have a great experience at Dreams PV has their expectations set too high.
ROOMS: (Deluxe in Dreams Tower/old tower)
We were lucky enough to be given one of the few rooms with a balcony in the Dreams tower. Saw rooms without and they are still nice-floor to ceiling windows with a large sliding door/window with a railing.Rooms are well appointed with mini bar,in room safe, 27"tv,dvd player,dresser & drawers, iron & board, hair drier, large size bottles of shampoo/body wash/lotion/sewing kit/candles. All rooms have an ocean view.Appears that rooms have recently received soft upgrades-new paint. new mattress & bedding. Bathroom has a tub/shower combo.Room keys are electronic key cards. At night they offer a service where they turn down your bed,put some candy and an activities sheet for the next day on your bed,as well as cold bottled water on the nightstand. They place your robe and slippers by your bed.Also they re clean the bathroom & replace any dirty towels and refill the mini bar.
RESTAURANTS/FOOD:
Dreams PV has several restaurants to choose from= Oceana is an upsacle oceanfront seafood restaurant, El Patio serves mainly mexican specialties, Portofino is gourmet Italian,, Seaside Grill (the restaurant building is closed for renovation but they offer the menu at Oceana or El Patio on certain days) offers steak, chicken & seafood specialties. The world Cafe is the buffet serving different menus for breakfast & lunch thru the week. It also has a lower counter with special menu items for kids.Dinner dress codes are pretty relaxed, mostly just long pants and collared shirt for men, ladies wear sundress,skirt or capri's. As part of the all inclusive package there is also no charge 24 hour room service.The only additional charges are for lobster and a bottle of wine.
POOLS / BARS:
Dreams has 3 pools- a large sunny main pool with swim up bar & hot tub, a smaller shaded pool with hot tub, and in front of the Prefered tower is an adults only infiniti pool with hot tub and a nearby bar.Towel service is awesome-dont need to check them in and out (like you do at some resorts) and you can have more than one.
Desires sports bar is currently closed. The Rendezvous bar located next to the lobby is a great place to have an after dinner cocktail and meet your family or people who are traveling with you to plan your next days activities. ( was dissapointed with Rendezvous not having and flaming coffees- or coffee drinks of any kind )
BEACH:
Dreams has a large secluded beach divided in half by a fresh water river/stream flowing to the ocean. There are many huts/palapas with chairs available. Beverage service is great, they know just when to come by and bring you another without you even having to ask.
ACTIVITIES :
Dreams has a wonderful and hardworking entertainment team. During the day they offer things like blackjack,water aroebics,volleyball & football,rock climbing (on the rock wall on the beach) a jungle hike in the jungle behind Dreams,Spanish lessons,tequlia tasting etc.. Kayaks and snorkel gear available on the baech. At night they have different theme nights ( some with dinner) a comedy show, a circus show, Mexican Fiesta, Fire dance show..Also at about 10 pm you can meet with the entertainment team in the lobby and they will take you out to some of Puerto Vallarta's clubs. During the fall months Dreams has a really cool hands on experience where you can help them release sometimes 100's of baby turtles back into the ocean.
SPA:
My wife says its one of the best and believe me she would know.
MISC:
There is onsite car rental, tour/activities company, business center with internet, doctor, and photo co.
The employees are some of the most friendly and hardest working people.( Dreams says tips are included, but we always left a well deserved tip) Concierge service is great.with any questions or needs.(they have free dvd 's for you to check out at the desk)
They have a great service for kids called the explores club-supervised activities for kids all day. Some of the kids had so much fun they didn't want to go back with their parents at night.
CONSTRUCTION / REMODELING:
The prefered tower will be closed September thru most likely end of November for complete interior renovation. This is the tower where all the suites are located. If you have already booked a suite during the construction period you will be re assigned to a deluxe Dreams Tower room, but you will be very well compensated. (rec'd a whole week free at later date and large SPA credit)
The prefered tower is off to one end of the property so noise is not an issue. Only place you can barely hear noise of power tools and hammering is in the adult pool area (because it is right in front of prefered tower)From the rest of the resort you would not even know there is construction.

We will highly recommend Dreams PV to our family and friends.
Met many new friends while there too (mostly just married- HI to friends from St. Louis,Texas, Eugene, Kirkland, Long Beach, Canada)
Feel free to message or e-mail with any questions.

  • This TripAdvisor Member:
    • Liked — excellent service
    • Disliked — they would'nt let me stay forever unless I paid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dacarr's Summary
Date of Stay: September 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $419 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Amazing Vacation”

Dreams Puerto Vallarta Resort & Spa

5 of 5 stars
Ann Arbor, Michigan
Oct 4, 2008
6/6 found this review helpful

My fiancé and I stayed at the Dreams Resort during the last week in September 2008 and had an amazing time. The resort is nestled between the mountains and has a beautiful view and private beach. The resort has a quiet, relaxing atmosphere, and I would highly recommend it to couples and families. I would not recommend it for the Spring Break crowd.

The customer service at the resort is outstanding. The entire staff is very polite and friendly. Service was always prompt. It is not necessary to tip the servers but is very much appreciated and well deserved.

The food was good overall. Each restaurant offers a variety of choices for every taste. The portion sizes tend to be small compared to American portions, especially on the room service menu, but we never felt hungry. Drinks were easy to order by the pool. Try the Mango Tango and Dirty Monkey. Also, make sure you specify the type of liquor you want.

Yes, the rooms could use some updating. Construction was actually underway during our trip, but it went unnoticed. The room was fine for our purposes; we only retreated there to change clothes and sleep. Make sure to pack a travel alarm clock/watch.

The resort makes an effort to have different activities planned throughout the day at no extra charge. Activities include yoga, kayak tours, rock climbing, jungle trek, beach volleyball, tequila tastings, etc. You are under no pressure to participate. If you have the opportunity, make sure to participate in the baby turtle release program. This is an amazing experience! There are also several other activities available to you for additional fees.

There is not much of a nightlife at the resort, but the staff arrange for different clubs/bars for guests to visit if they wish.

TIPS:

Dress Codes
Note that the various restaurants have dress codes. To be seated at some of the more elegant restaurants for dinner, men must wear pants and a collared shirt and women must wear pants or a dress/skirt.

Jungle Trek
We really enjoyed participating in the Jungle Trek activity offered by the resort. Participants hike up the river that runs through the resort grounds to view beautiful terrain and waterfalls. Only healthy adults should plan to participate in this activity. The river is very rocky and a few places are difficult to manage. Wear a swimsuit and water shoes. Note: You have to sign a waiver prior to participating.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ckstar16's Summary
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 25-34
Member since: October 04, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Pet owners
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $419 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Dreams Puerto Vallarta Resort & Spa

( 41-45 of 1,147 )
Travelers Who Viewed This Property Also Viewed
Location: Puerto Vallarta, Pacific Coast
$317*
Check Rates
Location: Puerto Vallarta, Pacific Coast
$278*
Check Rates
Location: Puerto Vallarta, Pacific Coast
$326*
Check Rates
*Average price
Write Your Own Hotel Review
Been to Dreams Puerto Vallarta Resort & Spa? Share your experiences!

Do You Own Dreams Puerto Vallarta Resort & Spa?

Dreams Puerto Vallarta Resort & Spa Also Known As