My husband and I just returned from Dreams on Oct. 4 after spending 7 wonderful days there. This was our first trip to Puerto Vallarta and our first stay at a Dreams Resort. Travelocity notified us ahead of time about the renovations so no surprises for us. We were celebrating our 30 year anniversary and really wanted a balcony (the only reason we paid for the upgrade to a Junior Suite). I called the resort and stressed my concern and asked them to mark our reservation for a balcony room. They said they could not do that but would list it as a preference, no guarantees. Check in went very smooth and yes, we did get a balcony room PLUS a voucher for a free 7 night stay within next 12 months. Our room was 1822, king size bed, balcony - very nice. Not quite as spacious as the junior suites are but I guess we will experience that on our next trip.
The renovations caused no problems. I read many reviews that made me worried. Maybe because we had never been there before but we felt everything was wonderful. Of course this is our first all inclusive so that definitely helped. The food was outstanding, especially being a seafood lover. The Oceana meals were delicious. They don't provide huge servings but then you can enjoy an appetizer, meal and dessert - without feeling like you're going to bust! They offer the Seaside Grill menu at different places through the week. We loved the Seaside lunch and dinner selections. Our favorite server was Arthur in the World Cafe. He was such a sweet young man and very attentive. The buffet offered a wide variety, by the end of the week though it did get a little old. Word of advice, men take pants if you want to eat at Portfinos (the only AC place). The Oceana says pants for men but they allowed shorts. As a woman, I wish I had taken more skirts and spaghetti tops, and less shorts, capris and t-shirts. Pretty much live in your bathing suit/cover-up during the day. Also wait to eat supper till around 7:30 or after the sun goes down - much more enjoyable being out by the ocean without the sun beating on you.
The grounds and beach area are very clean and the staff work hard every morning. Our housekeeper did a great job cleaning the room and provided turn down service 3 nights. Most of our time was spent on the beach under the shade. Ocean is like bath water - so nice - but the sun was intense. We really enjoyed watching the boats, parasailers, and jet ski activity. Beach vendors are very polite and actually have some really nice items for sale. No pressure at all.
We loved the baby turtle release. Participated in it three times and really enjoyed it. We also had Paco take us on the snorkel tour. We have snorkeled in Hawaii and this really doesn't compare. But he did take us right there by the left side of the resort by huge boulders and found many gorgeous fish. The water is kind of murky though. We also went on the Los Veranos canopy zip tour. We were both very nervous, but absolutely loved it. The staff there are very helpful and fun. Our group had 12 people total and they really take good care of you. Highly recommend it - even for those chickens like us out there. We went into town one afternoon and that was enough for us. Just didn't like the time share people and you couldn't just look at the flea market. They were all over us. Loved seeing the Catholic church and all the artwork on the Malecon. We walked side streets to the flea market and saw a couple schools dismissing. The kids all wore uniforms and were very polite. Just so many people and commotion in such small spaces. The resort was stress-free and relaxing - just what we wanted, so 1 trip to town was enough for us.
All and all, it was a terrific week - don't let the negative reviews concern you. Like someone else said, some people you just can't please. We are looking forward to going back again this time next year.














