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San Marino Hotel: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 117 Reviews
5.0 of 5 stars
10
4.0 of 5 stars
38
3.0 of 5 stars
34
2.0 of 5 stars
21
1.0 of 5 stars
14
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#45 of 122 hotels in Puerto Vallarta
Show Hotel DetailsHide Hotel Details
  • Hotel class: 2 of 5
  • Rooms: 164
  • Address: Rudolfo Gomez 111, Apdo Postal 166-B Puerto Vallarta 48300 Mexico
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Resort Hotel located directly on beach, in heart of town. This description is based on information provided by the hotel.
Restaurant Swimming Pool
Check Rates: $261 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of San Marino Hotel

( 9-13 of 117 )
“Great Location & Sunsets”

San Marino Hotel

4 of 5 stars
Canada
Apr 1, 2008
5/5 found this review helpful

My husband and I recently returned from our all-inclusive one-week stay at the San Marino Hotel and we loved it! One caveat, however, is that in my view it's critical to have a Junior Suite ocean view room to give this hotel an 'above average' rating.

I'll start with the 'down sides' to this hotel, to get them out of the way. The hotel is older, and many guests with rooms on the "street side" complained of the noise from the street. The rooms are plain & simply furnished with a firm bed. The balcony furniture could easily be upgraded for comfort and appearance. The food is bad (except for breakfast, as many previous reviewers have mentioned). There is minimal drink service on the beach (each day, we spent most of the day on the beach and we were approached only once each day for a drink order)--- so it's basically "get it yourself" at the bar. The resort "activities" are very limited, if you like that sort of thing.

With these negative comments, you might wonder "why did I give the San Marino four stars?" Because the sliding glass doors of our ocean view room opened onto an incredible vista of the Bay of Banderas. We could sit on our balcony and watch the sun set each evening over the bay... and it was beautiful! Our room was large and clean. Also, the hotel's buffet restaurant was positioned well, so that diners can sit and eat by the sea. Or, if you're going out for dinner (as you should!), you can just sip your glass of red wine and watch the sun set from the hotel restaurant, before departing for much better food in one of the many nearby restaurants. I loved the location of this hotel, in the heart of Old Vallarta, with countless bars, restaurants, shops, galleries, markets, taco stands, and public entertainment venues right nearby. Although the hotel food wasn't great overall, the breakfast spread was very nice with every possible food preference covered, including lots of fresh fruit and individually-prepared omelettes. The bar prepared some very nice pina coladas, too. And although the beach was very crowded while we were there, it was the school break for kids in PV, so maybe it's not always so busy. In any event, we enjoyed the hectic beach scene.. great for people-watching! If you want peace and quiet, you can sit around the pool or in a roped-off section of sand right by the beach.

In summary, this hotel is NOT for very fussy people who want western-standard hotel rooms. It's not for teenagers or heavy drinkers/party-ers, because it's a quiet hotel with no clubbing-type night life of it's own or nearby. We enjoyed the diversity of the clientele at the hotel... couples, a few families with young children, gays, mostly Western tourists (many Canadians) and a good proportion of Mexican families, too...however, notably absent were college-age young adults (at least the week we were there)!!. Finally, this hotel's all-inclusive package is not for vacationers who put a lot of emphasis on good food & who expect to get that good food at their all-inclusive. There are no a la carte restaurants at the hotel.

The San Marino is a good hotel, however, for people who are budget-minded, who appreciate a central location in the middle of the amazing little town of PV, and who want to be in a hotel by the sea. Once again, I strongly recommend an ocean view Junior Suite to have a good experience at this hotel.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lucky's Summary
Date of Stay: March 2008
Member since: October 27, 2004
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Average price*: $261 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Enjoyed our stay at San Marino.”

San Marino Hotel

5 of 5 stars
Salmon Arm, BC
Mar 26, 2008
1/1 found this review helpful

We (father and teenage daughter) really enjoyed our stay at the San Marino. The staff are naturally pleasant and did there best to makes ones stay enjoyable. Our one problem with a phone resulted in a new one in less than ten minutes. The hotel event coordinator is enthusiastic, even if guest participation sometimes falters. Safety and security was not a concern, at the hotel or in Puerto Vallarta. Five stars on service and staff. The hotel has history although renovated in 2003 - thus, it is probably two stars for rooms but everything is clean and works. As stated in other reviews, the breakfast buffet is great with lunch and dinner being plain but reasonable given what you are paying. The hotel is very central for access to restaurants, shopping and tour departures. Noise is the drawback to being in a central location - most evening noise arises from the neighbourhood rather than the hotel itself. For real world exposure, the hotel caters to all orientations and nationalities, including vacationing Mexicans. Unless there was a far better deal, we would stay at the San Marino again.

  • This TripAdvisor Member:
    • Liked — Service
    • Disliked — Noise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OlderFaster's Summary
Date of Stay: March 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: March 26, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $261 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“A Reasonably Jolly Time”

San Marino Hotel

Mar 25, 2008

We stayed at the San Marino from March 17-24. We were not aware that this was "Semana Santa" (Holy Week) so we were surprised by the huge crowds on the beaches and everywhere else...

We were booked into room 526. Big Mistake. It was old and run-down, hard to access and it looked out over a VERY noisy street. After two nights of ruckus and mayhem from the street below, we changed to a much nicer room. It was room 319 and it looked out directly to the courtyard and ocean. It was also in nicer condition and MUCH quieter! An extra layer of foam on the bed from the housekeeping staff also helped with the very HARD bed.

The hotel itself is well-managed and is very clean. There always seemed to be someone sweeping, scrubbing or wiping away at something.

The staff were quite friendly, and the waiters were prompt when bringing drinks, etc. Smile, Victor.

The food. Bad. Very bad. Fancy this?

"Beef in its own juices", "Octopus". "Pork shops" (yes, "shops" that were like thick, hard slabs of bacon) "Back of hog in tomato sauce", and, of course, an all-time favourite, "Beef tongue". Yummy.

However, for you bacon lovers, it appeared that Wednesday is YOUR special day! (for breakfast, which was actually consistently good!)

The entertainment provided was quite a lot of fun. The "Regio toilet paper promotional people" showed up for two days in a row and gave away free towels, sandals and toilet paper, and on Wednesday evening, there was a "Mexican Fiesta" which provided folk music and dancing.

The location is superb. There are several good restaurants in the area, our favourite being the Cafe Olla a few blocks away. We much preferred this authentic sort of place after being sucked into the cultural chauvinism if Senor Frog's one evening for supper.

We met a lot of very nice people. The hotel has a interesting mix of clentele. A LOT of Canadians and among them were families, single, doubles and a notable presence of gays.

A special hello to Deb, Louise, Bob and even Dave.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — The quality of the food
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GogetterVancouver's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: May 19, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, Girlfriend getaway, People with disabilities, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, Older travelers, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $261 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Not a good hotel”

San Marino Hotel

2 of 5 stars
Vancouver
Mar 22, 2008
2/4 found this review helpful

The hotel San Marino is not a good hotel by any means. I can't believe I am actually writing a review of this hotel. I guess I got misled through some of the reviews I read on this site (Stating that the San Marino was a great place to stay) and I felt the need to give my opinion and hopefully warn other travellers about this scam. I still can't understand why some people rave about this place. This is truely a mediocre hotel by any standards. I hate sounding like a spoiled Canadian but, in truth, if you don't mind dirty old rooms and bathrooms, stained comforters, holes in walls, disinterested staff (although I should be fair to some of the staff who try to make some effort to be helpfull). The food, as it has already been mentionned in other reviews, is truely bad (boiled carrots and broccoli everyday, boiled rice, mayonnaise standing outside for hours, etc.). The only positive aspects of staying at the San Marino relate to its great location (old Vallarta) and the fact that the money you save by staying here can be used to eat out most nights. Now you can't say you haven't been warned...

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Weebink's Summary
Date of Stay: March 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: March 22, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles, Girlfriend getaway, People with disabilities, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $261 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Fantastic location”

San Marino Hotel

4 of 5 stars
Edmonton Ab
Mar 18, 2008
2/2 found this review helpful

We just returned from a fantastic week in Old Puerto Vallarta. The San Marino Hotel was the place my wife and I chose for our first time to be "Warm in the Winter".

We realized, after weeks of researching, our destination would have to be the Charm of the El Centro District and the Romantic Zone. We knew going in that the San Marino was only a three star but we found most of the reviews were, for the most part positive. We weren't disappointed. It was above what we actually expected. The staff were very friendly and helpful. The hotel and grounds were impeccable. The location is at the beginning of the Malacon where the pier is located. The only draw back would be the food. Stick with the breakfasts and if you don’t mind a hot dog or a burger for lunch then that will be ok too. The suppers left lots to be desired, the only night we ate supper at the hotel was on Wednesday when they hold a weekly Fiesta. In case you are not aware, this is a gay friendly district, as is all of P.V. which is not a problem if you are open minded.

The best feature of the San Marino is it's location, within walking distance of over 50 restaurants and the entire downtown. We walked to most destinations....along the entire Malacon, Lady of Guatalupe Church (a must see) and many more interesting cobblestone streets. Be sure to stop in at Oscar's just off the Malacon and enjoy a superb strawberry daiquiri....yummy! We also stopped at other places and found them to be just as good.

A great meal in P.V. can cost as little as 200 pesos ($20 CDN). Don’t forget to tip as tips are their main source of income. After speaking with the locals we learned that the average income in that part of Mexico is 40 pesos per day. As with most places in the south ...the better the tip the better the service.

The city is very safe and at no time did we feel threatened... but the timeshare salespeople wont leave you alone. Just say no thanks and keep walking. A word of advice when going through the airport , and any hotel lobby is to beware they are everywhere (hide your wristband). We ended up using them to our advantage by accepting a "tour" at a new complex. We booked it for a Sunday when a good portion of the shops are closed anyway and ended up getting a fabulous breakfast at a five star resort, two tickets to a zip line tour in the jungle, a dinner for two at one of the most romantic locations in Bandaras Bay - Los Caletas. We also negotiated two tickets to the Bullfights and they paid for the taxi both ways (make sure to get both ways). It ended up being an interesting city tour through the mayhem of Mexican driving.... They promised to only take 90 minutes of our time but we ended up spending almost 3 hours, including the breakfast. We refused to buy into the timeshare but received, what we "negotiated", about $400 (CDN) worth of excursions for 3 hours of our time. We then spent the money we saved on beautiful silver jewellery (which there is a lot of) but we bought from an actual jewellery store. Beware of the cheap stuff sold by street vendors. The shopping is unbelievable and every vendor is more than willing to haggle to a "fair price". This constant bartering can grow on you and before long it becomes natural....and quite fun.

The zip line tour was at El Eden....the climb is difficult but well worth every step, the jungle is beautiful. The "Rhythms of the Night" tour to Los Caletas was very romantic. The crew on the 45 minute boat ride, entertained us there and back. Once we reached the cove, we were treated to a fantastic feast followed by a beautiful interpretation of an ancient Mexican wedding ceremony. This remote cove does not have power and was lit by tikki torches and candles. We do recommend you arrive on the first boat (about 5:30 pm) to see it in the daylight and enjoy a beautiful sunset while eating. The later boats arrived in the dark and in speaking with others, totally missed the beauty of this place. We also attended the bull fight ... nuff said... we won't ever attend another one!

All in all, we chose the San Marino Hotel for it's location and we would definitely recommend it to anyone. We did not spend much time in our room as there was much to discover and see. The room however, was impeccably cleaned everyday, the chambermaid always had a smile and a friendly "Olla"as we passed in the hall. The linen and towels were clean and replaced everyday and a daily $3.00 tip goes a long way.

We will definitely be going back.

  • This TripAdvisor Member:
    • Liked — Location, cleanliness, and value.
    • Disliked — Suppers were not the best in town.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2Newbies's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: March 18, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Shopping, Other
Was this review helpful? Yes No
Check Rates
Average price*: $261 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of San Marino Hotel

( 9-13 of 117 )
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San Marino Hotel Also Known As

Address: Rudolfo Gomez 111 | Apdo Postal 166-B, Puerto Vallarta 48300, Mexico