We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Four Points by Sheraton Resort & Casino at Palmas Del Mar and Humacao?

We'll send you updates with the latest deals, reviews and articles for Four Points by Sheraton Resort & Casino at Palmas Del Mar and Humacao each week.

Four Points by Sheraton Resort & Casino at Palmas Del Mar

Compare prices
Four Points by Sheraton Resort & Casino at Palmas Del Mar
170 Candelero Dr | (formerly Candelero Resort at Palmas del Mar), Humacao 00791, Puerto Rico
Property Type: Resort
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities.
Resort Complex with Mediterranean-style Inn, Villas & Hotel on 2750 acres on the SE coast between forest & copper-colored beach.
Business Center Fitness Center Restaurant Room Service Swimming Pool
Check Rates and Availability: $266 Avg. Price
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3 of 5 stars Based on 50 traveler reviews
  • What to Expect:
    • 3 based on 40 reviews Rooms
    • 3 based on 39 reviews Service
    • 3 based on 40 reviews Value
    • 3 based on 40 reviews Cleanliness
    • 4 based on 11 reviews Pool

Reviews of Four Points by Sheraton Resort & Casino at Palmas Del Mar

( 1-10 of 50 )
Nov 29, 2008

This hotel is definitely not a good compromise. My wife and I travel a lot all around the world. This is the first time, we have decided to write on this web site. We are very disappointed. Very expensive (180USD) for a very small room, dirty. The “Continental Breakfast” is ridiculous: 1 bagel + 1 café + 1 butter (extra... more

5 of 5 stars
Los Angeles, California
Oct 16, 2008
2/2 found this review helpful

I stayed at the Four Points last October. It's a nice hotel, although not a full scale resort, per se. This hotel is entirely contained within the Palmas del Mar resort community -- gated and guarded access. There are plenty of activities to do within or near the country club -- golfing, boating, diving, horseback riding. All of this costs... more

4 of 5 stars
Alexandria, VA
Sep 29, 2008
1/1 found this review helpful

Well, checked in at the resort after a major storm had destroyed most of the south. Couldn’t even tell the resort had been hit. The grounds were clean and looked just like the pictures. The Sheraton was located in the middle of million dollar homes on a big golf course surrounded by a big fence. The property looked incredible. The... more

Aug 29, 2008
2/2 found this review helpful

Having lived in PR for several years growing up and now going back as a tourist I believe Sheraton Four points can do so much more with the beautiful facility that it has. While everyone visiting should venture out and experience Puerto Rico and all it has to offer, don’t rely on the resort to offer any entertainment besides its... more

3 of 5 stars
Greenville, South Carolina
Aug 19, 2008
1/1 found this review helpful

Upon arrival to the Sheraton I was somewhat impressed. The area and hotel were gorgeous. The young lady was very nice at check-in and the bell hop was just as courteous and helpful. I will preface this review with everyone at the front desk, small cafe, and bellhop/valet stand were great! After check-in we (4 of us) decide to go... more

2 of 5 stars
Laguna Beach, CA
Aug 16, 2008

Pulling up to the hotel our expectations were high. The buildings brightly colored, green lush expansive grounds, right on the beach. The service was horrible. Valet was not present, check in was a pain, the only bar open was at the pool and it was very low on stock. The bartenders were not in uniform and were talking their cell... more

5 of 5 stars
Santa Barbara
Aug 13, 2008
1/1 found this review helpful

I stayed at this hotel August 7-11. It was my first time to Puerto Rico. I was so impressed by the friendliness of the staff. They truly understand the spirit of service. I was there with a friend to help her spread the ashes of her late husband. The hotel manager, Jessica, went out of her way to drive my... more

3 of 5 stars
New Jersey
Aug 3, 2008
2/2 found this review helpful

Based on past reviews I was worried about what we were getting ourselves into but once there I started to wonder if we were at the same hotel... We stayed here for three nights while attending a wedding at the hotel. Getting to the resort for us was a fiasco due to GPS does not translate the hotel address properly.... more

5 of 5 stars
Washington DC
May 14, 2008
2/2 found this review helpful

We were two couples on vacation, sampling all the Starwood properties in Puerto Rico, booking only one night at this hotel, not expecting much. We've stayed at some of the best resorts in the hemisphere--the Palmas del Mar was quite a surprise--one of the best values possible. The management was incredibly accomodating, staff couldn't have been more helpful. . The... more

Management response from
eperez_palmas, General Manager

Dear Guest, Thank you for giving us the opportunity to have served you and for having chosen to stay at the Four Points by Sheraton Hotel & Casino at Palmas Del Mar. I appreciate your comments and I will share them with the rest of the staff. I appreciate you taking the time to share your experience with us and...

May 2, 2008
1/2 found this review helpful

Due to our firm having a corporate account with Sheraton, we have no choice but to stay at this hotel Been here 12 times in the past 3 months. Check in and valet not a problem. Friendly, courteous, effective. The rooms are another story. Building 2 is kind of strange. i was upgraded and given a room accross from the... more

Reviews of Four Points by Sheraton Resort & Casino at Palmas Del Mar

( 1-10 of 50 )
Travelers Who Viewed This Property Also Viewed
*Average price
Write Your Own Hotel Review
Been to Four Points by Sheraton Resort & Casino at Palmas Del Mar? Share your experiences!

Do You Own Four Points by Sheraton Resort & Casino at Palmas Del Mar?

Four Points by Sheraton Resort & Casino at Palmas Del Mar Also Known As

Address: 170 Candelero Dr | (formerly Candelero Resort at Palmas del Mar), Humacao 00791, Puerto Rico