Booked the hotel via Hotwire 2 weeks in advance for my birthday. My boyfriend and I waited 45 minutes to check in, no apologise were given. We were woken up by a staff member at 2am, who brought us the towels we asked for hours earlier. When we returned home, I discovered that I had been charged twice for the... more

Booked the hotel because of the location and some good reviews it had but was very disappointed, where to start: Location: very bad area, after dark street fills with vagrants and homeless people felt very unsafe to walk around, also hotel front looks like a nail parlor! Rooms: were pretty large by city center standard but are old and in... more

This hotel is pretty much what you would expect fom a chain of hotel like this. Its pretty generic! I wasn't overly impressed by the hotel to be honest. The only good points about the hotel was that we were able to check in earlier than the 4pm check in time, the beds were really comfy and their restaurant, the... more

This is a quality property... ONCE you get in the door. It's like the scene in Wizard of Oz, then Dorothy walks through the door and enters Technicolor. You are so relieved to be inside! Basically, Philadelphia has some iffy neighborhoods and more than a few vagrants. OK, so I work in Downtown LA, and I run into vagrants constantly.... more

If you are looking for a hotel with curb appeal and an inviting lobby, this is not your best bet. The front of the hotel is located across the street from a conveinence store, fried chicken restaurant, and a cheap nail salon. (You get the picture.) The lobby is very small and plain. My room was very nice, with a... more

Just returned from a lovely weekend in Philly. This hotel was spotless and up to date. 2 adults, 1 kid (9 yo) .....we had booked a regular room with 2 beds and were bumped up to a suite. All the rooms have coffee and fridge...The suite was just bigger, with a loveseat and 2 tv's. Nice bathroom and Neutrogena amenities.... more

Positives: Room was clean. Beds were comfortable. Staff was courteous. Pool was good for kids--3.5 feet deep all around. Walking distance to historic area (but too far for small kids to walk). Negatives: The pool had dirt stains all around the sides--hadn't been cleaned in awhile. Location was fair--not in a tourist area with restaurants, a block from the bus... more

Booked this trip through travelocity and the room was fantastic. The bed was the most comfortable bed in a hotel I have stayed at thus far!!! The hotel was very conveniently located. It was within walking distance of the historic district and Chinatown. Parked my car in the attached garage and never used it again. We walked literally everywhere we... more

After I "won" this hotel on Priceline, I checked out the reviews here at Trip Advisor. The hotel staff is efficient and courteous - my check-in took all of 3 minutes, if that long. I managed to get a junior suite king room (thank you Priceline!) and it was quite spacious with a separate sitting area, refrigerator and microwave. Free... more