From the many inconsistent reviews about Bal Harbour, we were not sure what to expect. We did not experience the horrible staff or any unpleasant person that works for this hotel. Accomodations: The website is misleading about the type of rooms they have to offer. We thought we were staying in a suite, and it turned out to be two... more

Seriously, It looks nice from the outside but: - Dirty, smelly rooms. - Uncomfortable beds. - Terrible air conditioning system. and, the best part of all - - A rude, insulting staff that seems to take great pride in being rude and insuting (actually told my wife that “you should not be in the room on a nice day and... more

Reviews for hotels seem to run the gamut from wonderful to horrible and Bal Harbour's reviews were no different. Some loved it, some hated it. While I thought the placement of the toilet flusher a little odd it was certainly not enough to ruin my stay. Since booked off season - or at least after families cease to visit the... more

What don't understand is that most of the reviews are pretty close to the same..yet this place still books probably all summer long. The people running this hotel are all family and don't care wheather or not you stay there, because some one else will..I think the only good reviews are probably from their relatives.. And don't bother with the... more

It's not worth the money!!! We stayed a long weekend during Tropical Storm Hanna. We've being going to the Bal Harbor for many, many years. And yes, their personality is the pits!! However, this will be our last trip there. Can you believe they charge $18 per night for a child (under 5 yrs old)?? All the other hotels/motel don't... more

First of all, when I called to see if there were any rooms available, the woman who answered the phone was so rude! She kept saying "If you cancel you have to pay for all 3 days" a few days after I received a notification in the mail which stated I reserved the hotel for (3) nights, then as I... more

Our stay here was atrocious. This is an overpriced basic bare bones motel, which advertises itself as a hotel. There were no standard items in our room that you would have at any basic hotel, i.e., no hairdryer, no coffee filters or coffee for the coffee maker that was in the room, no iron or ironing board. There were old... more

We just returned from a 1 night stay at the hotel, thank god we didn't get 2 nights as we originally wanted. We had just left The Pan American, and wanted another couple of nights, as they were booked. I remember this hotel as a kid and it used to be nice. When we checked in the rooms they were... more

My family and I had a nice vacation but no thanks to the hotel or the staff. the front desk seemed annoyed, they didn't crack a smile once . our room and the hallways smelled of mildew and urine (we stayed in room 209- the starboard) the room appeared dirty, we found goldfish crackers on the floor b/t the bed... more