Fabulous. We stayed with our two toddlers at the last minute for one night due to an airline mishap. Our son has severe food allergies and they were very accommodating of his needs. The service was excellent, the food was excellent, the rooms are delightful, and the bed is exceedingly comfortable. Expensive, but definitely an example of 'you get what... more

We had a great time staying at this hotel. From the concierge service to the Laundry service to management, everybody is just so kind and wonderful. Everything was perfectly timely and arranged in detailed to please the customers. The Hotel has an excelent Buffet that serves breakfast and lunch. What a variety of delicious food! Love it! We had a... more

Stayed on a corporate rate for business. I was impressed with everything the hotel had to offer, especially the pool. The crowd was a little old for my tast - looked like a lot of bankers. I did enjoy watching the working girls pick up on them in the lobby bar. more

What a great place. I have been to the Peninsula in Hong Kong and while it is not as nice, it still is grand for Chicago. A great location on North Michigan Avenue and the rooms are brand new and spacious. The pool is gorgeous and the afternoon tea in the lobby is quite good as well. more

I wanted to stay in what I hoped was the best hotel in town and so my expectations were high.The Peninsula did not disappoint.My room was a kingsize deluxe and although it overlooked another building on a side street it was very quiet (unless you open the windows) and well appointed. The staff were all very helpful, efficient and courteous.... more

We stayed here for a long weekend in June, and had a great time. The accommodations are first class, the location is stellar, and the staff is top-notch. You get exactly what you pay for. Our room was very large, the beds were very comfy, and the location is right off of Michigan Ave., so everything we did was walking... more

I have heard great things about this hotel, so I was a little disappointed with conditions on my stay. We were in Room 1523, an executive suite. Here are the pros: Location is excellent--you can't beat it. Right off of Mag Mile. Service is excellent. Friendly staff, we got an upgrade when we checked in. Courteous prompt attention the whole... more

The Peninsula is everything a 5 star hotel should be. The staff is professional, poised and very helpful. The rooms are well appointed, the counsel next to the bed is unique and fabulous. We finally found a hotel bed that's MORE comfortable than ours at home (not an easy task). The spa is beautiful. Although we didn't have treatments, we... more

We booked a room, and were upgraded to a suite (rm 1816). However, the suite was located on the 18th floor, right below the pool and locker rooms. During the night, my wife (who suffers from allergies and asthma), woke up with terrible pain in her sinuses. We struggled to sleep for the rest of the night. In the morning,... more