I'm a bit surprised by the negative reviews on here - unless parts of the hotel are still being renovated. I stayed in the tower part which was very good - air conditioning was excellent which in Singapore is a must. The rooms are quite small (the bathroom especially), but otherwise a decent place to stay for a few days.... more

this place's best times must have been decades ago - room size ok, but carpets and chair simply disgusting and dirty, nothing you'd really like to touch. fridge did not work. not a recommendation even though this might apply for most of singapore's hotels in this price range - nothing to write home about! more

We stayed at this hotel for our honeymoon for 3 nights before going on to bali. ( Booked through Virgin Holidays) We arrived at 8.30ish in the morning after a 14hrs flight from london,our room was ready for us as soon as we got there which was great. The room was very clean and tidy. ( bed was HUGE!) The... more

We were placed here as part of a 2 centre Virgin Holidays package coupled with Penang, 3 nights plus 7 nights. The hotel is about half a mile from the main bars and on a very busy road. It looks a little dated from the front, especially when compared to its sister Copthorne Hotel directly across the road. We arrived... more

Firstly I would like to say I am not the sort of person to complain or get mad about things going wrong but this place was a JOKE! At 7 am we arrived at the hotel after being assured we would have a room straight away. We were told by the reception staff that our room had been cancelled by... more

We were checked into a superior room with a river view based on the weekend package offered by the hotel. It even came with 2 inclusive breakfasts. I am quite surprised at the review about small rooms, as the room that we had was spacious & clean. I also enjoyed the facilities like the Jacuzzi Bathtub, Sauna & swimming pool... more

We arrived very early in the morning. We were suprised that there was a free room as we would normally expect to get checked in around 2pm. However, despite having this holiday booked over a year in advance, we still managed, despite being on our honeymoon and non smokers, to get a twin smoking room. When I complained we were... more

Indifferent staff, tiny rooms. when we arrived they did not have the double room we had booked. We were given an upgrade but had to accept a room with twin beds. It was very small and was very noisy due to the air con plant. The breakfast was also poor. My advice is stay elsewhere. more

we went to singapore in May for a week. we were quite disappointed with the size of the standard room which was very small. When I looked on the web-site the standard rooms appear much bigger. There was no balcony and the hairdryer in the bathroom did not work properly. However the rooms were cleaned properly every day and generally... more