We were debating whether to stay at this Hotel because of the mixed reviews on Trip Advisor. We were very glad that we did. On arrival, we were upgraded to a King water view room. It was sensational! There was a whole roof to floor wall sized view of Walsh Bay and beyond. The area is less populated and quieter... more

Stayed here for three nights and it was very disappointing. There were several problems including: the bathroom flooded with sea water (problem with plumbing) and no apology was giving or offer to relocate to another room, rude staff and poor service, the quality of the food was very inconsistent. The room was very average, not very spacious, small window with... more

My husband and I stayed here during our vacation in Sydney. The hotel is beautiful on the interior as well as the exterior. The staff was nice and helpful. The room overlooked the harbour...so it was a great view. The bed was very comfortable and it was pretty quiet in the room at night. The only 2 problems that we... more

I have stayed here about 6 times and always book here when visiting Sydney for work - if I can get a good rate on wotif. I love the location - the walk along the Quay and the Rocks to get the hotel after a day in the office. I hate pokey, fenced in, dark hotel rooms - and this... more

This was our third stay at Pier One. We booked a king waterview and the room was huge with beautiful exposed beams. Although there was no balcony, which was a bit of a disappointment, the window took up almost the whole side of the room and meant that it was really light. The bathroom was enormous and although we did... more

We stayed on the 3rd floor with gave us magnificent views of the Harbour and the Sunset. The bed was comfortable and the two large lounge-chairs were a pleasant surprise. Unfortunately, the bathroom design allowed for water to pour out of the shower cubicle all over the bathroom floor. We needed to roll a towel and pack it against the... more

Judging by the most recent reviews it seems like this hotel is getting their act together. We were concerned having booked at the Sebel Pier for the start of our Oz trip and then reviewing previous postings on trip advisor stating discourteous staff, dirty rooms etc failed to materialize. Needing an early check in we didn't hold out much hope... more

My other half and I stayed in this hotel for 2 nights when we were in Sydney for a wedding. It is in a wonderful location (under the harbour bridge), and everything about it is of a very high standard. The staff were great, the room was great, the bed was great, I loved it and would definitely stay there... more

While being on the waterfront was nice, we found this hotel to be awfully expensive and really not worth the $350/night. Much nicer and more modern hotels can be found in Sydney CBD, with better locations for walking in the city in general. We stayed at the Swissotel for the remainder of the time and loved it! We also got... more