My wife and I have stayed at Traders Hotel in Kuala Lumpur on several occasions and our last 5-day stay there earned us a free night at any Shangri-La Hotel anywhere in the world. How good is that! The view of the Twin Towers and KLCC from the Park Room at Traders is out of this world but we correctly... more

First of all, this hotel is extremely well located. I find Sydney initself a very attractive city, and within Sydney this hotel is very ideally located at the foot of the harbour bridge, minutes away from the opera house. Welcome: Check in was smooth and very friendly, Mrs Tara helped me who was 'in training' but processed the check in... more

Arrived in the early evening via taxi from the domestic airport. Baggage was immediately taken and delivered to the room. Hotel was very busy, lots of people in and out. Check-in was ok, we had someone who was new (trainee?). I had to confirm our room package with her as she was not familiar with the benefits. Our room, 1709... more

This has to be the best location in Sydney and perfect for the first time visitor. The harbour view rooms are well worth the extra, with high quality furnishings, big bathrooms and the most amazing views! Little touches were helpful - european and GB power sockets - generous Tea and coffee etc. Don't bother with in house dining - there... more

We just returned from Australia. It had taken some doing to talk my hubby into staying at the Sydney Shangri-La, with an Opera House view. I finally succeeded by suggesting we book the Horizon Club, thereby saving on breakfast and dinner (more about that later). When we arrived early, which was no problem, we were ushered to the 30th floor... more

Upon our arrival we were told we were going to be upgraded to a better room. Our room over looked the Sydney Harbor and the Opera House, what a spectacular view during the day and night. The concierge was very helpful with information about local restaurants and events going at the time we were there. The hotel is walking distance... more

Lets just say the service at this hotel is absolutely amazing. Nothing is too difficult for the staff and their `can do` attitude is so apparant in the way they transact with staff. The reception staff are personable and friendly and you get the feeling its like they are welcoming an old friend. The concierge Nick was great, rather than... more

We stayed at the Shangri la for four nights on our tour of Australia, on arrival we were disappointed, we had booked an opera house Horizon club room, if we looked sideways out of the window one at a time we could see the opera house, we explained that we were not happy , they offered us another room or... more

We arrived in Sydney after a long flight from Hawaii, getting in at 6:30 am..after a quick ride from the airport we were quickly shown up to our room and were relaxing with a fabulous view of Sydney by 8:30am! What bliss! We had "splurged" for one of the famous Club Level #13 rooms, and we were glad we did....probably... more