I strongly dis-recommend this hotel as you are simply not sure that they will respect your reservation.
I arrived there during the Carnival weekend (at 5pm) and they had given my room to another person, stating that " my agency had not re-confirmed the reservation".... The reality is that my reservation was done through the global reservation system, I had... more
Management response from
brancacci, manager
Dear Readers, What has been written is not entirely exact, to confirm this is the only negative review.
and this my explanation:
1-We entered tge GDS system only in dec.2008 as we are a new hotel.
2- By the time the system started to work it took sometime, and we asked our GDS REPRESENTATIVE about reservations since til february we...